15 customer retention manager jobs at 14 companies in Glasgow, DE
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Customer Retention Specialist - State Farm Agent Team Member
Norwood or Philadelphia
OnsiteFull Time
Strong interpersonal, communication, listening, and problem-solving skills; customer service or account management experience preferred; must obtain applicable state insurance licenses.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Havertown, Pennsylvania, United States
$1k-$1k/mo RemoteFull Time
1+ YOEMinimum 1 year State Farm agency experience, active Property & Casualty license required (must be licensed before Day 1), strong communication, State Farm systems knowledge, ability to manage renewals and account updates in a remote environment.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
East Petersburg, Pennsylvania, United States
$35k-$60k/yr OnsiteFull Time
Strong interpersonal and problem-solving skills; detail-oriented; prior customer service or account management preferred; must be able to obtain applicable state insurance licenses.
2w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
Salesforce, Outreach, Tableau, Sigma
3w
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Air Logistics Customer Care Manager
Media, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Microsoft Office
2w
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Customer Value Manager (Enablement) - Onsite 5 days
Ambler or Horsham
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years in customer value management or related roles; SaaS adoption, metrics/reporting, project management, and ability to engage executives and drive customer value and retention.
TXM, CRM
3w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1mo
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Manager
Marlton or Evesham
OnsiteFull Time
Preferred commission-based sales and customer service experience, strong customer retention and leadership skills, excellent communication for team and regional collaboration.
2mo
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Operations Manager
Mount Laurel Township or United States
FieldFull Time
Manage Northeast P&L, lead field service teams, ensure regulatory compliance for UST/AST, drive hiring/retention, contract negotiation, forecasting, and customer relationship management.
1mo
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General Manager Plant Operations
Cherry Hill Township, New Jersey, United States
OnsiteFull Time
5+ YOE5+ MgmtManage market center and production facility, control costs and budgets, lead teams, drive sales growth and customer retention, ensure regulatory compliance; 5+ years progressive management and B2B sales experience; valid driver's license; bachelor\u0002s preferred.
2w
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Personal Trainer Manager
East York or York or Harrisburg or Lancaster
OnsiteFull Time
Accredited personal training certification or bachelor's in sports/physical education, prior team leadership experience, First Aid certification, strong communication and client-retention skills.
2w
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Head of Client Support Operations (USA)
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Proven leadership building and scaling client-facing teams, improving retention and customer value, establishing KPIs and dashboards, and collaborating cross-functionally with Product, Sales and Operations.
3mo
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Commercial Parts Pro Store 7716
Lancaster, Pennsylvania, United States
OnsiteFull Time
Responsible for commercial customer retention and growth; requires automotive system and parts knowledge, sales ability, supervisory support, ability to lift heavy parts, Microsoft Word/Excel proficiency, ASE P2 preferred, high school diploma or GED.
Microsoft Word, Microsoft Excel, POS
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