13 customer retention manager jobs at 10 companies in Glendale, AZ
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Customer Retention Specialist - State Farm Agent Team Member
Phoenix, Arizona, United States
$37k/yrOnsiteFull Time
Llyrena Sherwood Insurance Agency: Local insurance agency providing auto, home, and life coverage.
Strong interpersonal, communication, listening, and problem-solving skills; detail-oriented customer focus; prior customer service or account management preferred; must obtain applicable state insurance licenses.
Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (Hybrid)
Tempe, Arizona, United States
$78k-$181k/yrHybridFull Time
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting, ability to drive retention/renewals/upsells, AI fundamentals knowledge, strong communication, problem-solving, and project management skills.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
Raymond West: A provider of warehouse solutions and material handling equipment delivering sales and service support to customers.
1+ YOEAccount retention and growth experience, strong communication and presentation skills, Microsoft Office proficiency, valid unrestricted driver license, ability to lift 50 lbs, pass physical/drug screen, and extensive travel availability.
LocalWork: Cloud-based recruitment and hiring platform for small businesses.
Proven customer-success or account-management experience, CRM proficiency with HubSpot preferred, strong communication, organization, problem-solving, and retention skills; higher education in business or communications preferred.
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
1+ YOEHigh school diploma/GED and 1 year B2B account management/inside sales or customer service with sales component; strong communication, negotiation, and documentation skills.
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
Denver or Phoenix or San Francisco or New York City or Scottsdale or Chicago or Las Vegas
$87k-$113k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years leadership in benefits advisory or renewals, experience with small-group health insurance, proven retention and expansion results, data-driven and operational mindset, ability to hold Life & Health insurance license.
Penn Foster Group: Offers online diplomas and career-focused degree programs.
5+ YOE5+ MgmtRequires 5+ years of team management experience, preferably in customer service, learner success, or education; strong retention, communication, leadership, data analysis, and cross-functional problem-solving skills.
Penn Foster Group: Provides online vocational training and high school education programs.
5+ MgmtRequires 5+ years of team management experience, preferably in customer service, learner success, or education. Bachelor's degree preferred, with leadership, communication, data analysis, retention, and cross-functional collaboration skills.
Basata: AI agents automating administrative tasks for healthcare practices.
5+ YOE5+ years in customer success or account management; healthcare workflows expertise; proven book of business ownership and retention/growth accountability; strong coaching and training skills; CRM/data-driven; excellent communication.
Sunbelt RentalsNYSE: SUNB: Renting construction, industrial, and specialty equipment and tools.
2+ YOEBachelor's degree or equivalent equipment rental/HVAC experience, 2+ years direct sales experience, valid driver's license and auto insurance, project management, business development, customer retention, and solution-selling skills.