10 customer retention manager jobs at 10 companies in Hammond, WI
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Director of Retention, Small Law
Eagan, Minnesota, United States
$182k-$338k/yrHybridFull Time
Thomson ReutersTSX, NASDAQ: TRI: Global provider of trusted information, software, and news.
7+ YOE3+ MgmtRequires 7+ years in retention, renewals, customer success, or revenue operations, including 3+ years leading managers or frontline teams, with expertise in loss analysis, risk scoring, forecasting, and cross-functional leadership.
Solera: Global provider of vehicle lifecycle management software and data.
3+ YOERequires 3–5 years supporting software and data solutions, customer account management and retention experience, strong communication, presentation, conflict resolution, problem-solving, listening, and attention to detail.
Requires a degree or equivalent experience, customer contract retention and expansion success, strong communication, negotiation, analytical, organizational, and technical skills, plus CRM and MS Office knowledge.
Microsoft Office Suite, CRM, Gong, MEDDICC Selling, Force Management
Solifi: Private fintech software providing cloud-based secured-finance systems to banks, captives, and independent finance providers.
4+ YOEBachelor's degree, 4+ years in customer success/account management/ professional services in SaaS; experience managing customer portfolios, driving adoption and retention, strong communication, CRM usage, and cross-functional collaboration.
Jamf: Apple device management and security software serving businesses, schools, and government organizations.
5+ YOE5+ years managing enterprise accounts; 1+ year with Apple products; strong communication with technical and nontechnical stakeholders; CRM tools experience; cross-functional collaboration; ability to drive adoption and retention.
Total Expert: Private SaaS providing customer engagement software for banks, lenders, credit unions, and insurance companies.
8+ YOE4+ Mgmt8+ years in B2B SaaS customer success, account management, or retention; 4+ years leading quota-carrying teams; 3+ years in financial services; retention, renewal, coverage-model, CS platform, forecasting, and executive customer leadership experience.
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
6+ YOEBachelor's degree or equivalent experience; 6+ years in marketing, lifecycle marketing, customer engagement, retention, or marketing strategy; data-driven program execution and project leadership experience.
Advance Auto PartsNYSE: AAP: Leading retailer of automotive aftermarket parts and accessories.
3+ YOEProfessional commercial sales role supporting customer retention and growth; high school diploma/GED, ASE preferred, parts/system knowledge, POS and inventory system proficiency, ability to lift up to 100 lbs, supervisory experience, 3+ years automotive parts experience preferred.