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6 customer retention manager jobs at 6 companies in Hickory, NC

4w
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Customer Experience Manager
Charlotte, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
Green Group Companies
Green Group Companies: An outdoor services developing creative, innovative, and profitable lawn and landscaping services across North America.
5+ YOE1+ Mgmt5 years customer service/retention/account management experience, 1 year lead experience, bachelor's preferred (or equivalent), CRM and Microsoft Office/Google Suite proficiency, strong communication and leadership.
Microsoft Office Suite, Google Suite, CRM systems
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1d
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Customer Experience Manager - Mid Market
Lake Oswego or Charlotte or Houston
$90k/yr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
5+ YOERequires 5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership, with expertise in retention, expansion, customer health, lifecycle analytics, executive communication, and cross-functional influence.
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4w
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Customer Experience Manager - ExperiGreen
Charlotte, North Carolina, United States
OnsiteFull Time
Turf Masters Brands
Turf Masters Brands: Provides professional lawn, tree, and shrub care services.
5+ YOE1+ Mgmt5+ years in customer service/retention or account management, 1+ year lead experience, bachelor's preferred, CRM and Microsoft Office/Google Suite proficiency, strong leadership, analytics, and communication skills; lawn care experience preferred.
CRM systems, Microsoft Office Suite, Google Suite
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1mo
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Account Manager (Commercial Landscaping)
Charlotte, North Carolina, United States
OnsiteFull Time
LandCare
LandCare: Provides commercial landscaping and outdoor facility maintenance services.
Manage client relationships, develop new business, create proposals and estimates, coordinate with production teams, and drive customer satisfaction and retention.
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3w
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Manager, Client Services
Hickory, North Carolina, United States
OnsiteFull Time
Transportation Insight
Transportation Insight: Providing tech-enabled logistics and freight brokerage solutions to businesses.
4+ YOEBachelor's in business/supply chain or equivalent experience, 4+ years logistics/client services experience, prior people-lead role, portfolio retention and KPI ownership, proficiency with Microsoft Office, Salesforce, Dialpad.
Microsoft Office, Salesforce, Dialpad
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3mo
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Commercial Parts Pro Store 7590
Troutman, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Commercial sales role requiring automotive parts knowledge, customer retention, supervisory support, dispatching drivers, POS and Microsoft Word/Excel proficiency, ASE P2 preferred, and ability to lift up to 100 lbs.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
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