12 customer retention manager jobs at 9 companies in Kansas
1mo
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Vice President, Customer Retention & Lifecycle Management
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
10+ YOE10+ years leadership in retention, lifecycle marketing, or customer experience; experience reducing churn, predictive analytics, journey orchestration, A/B testing, strong commercial and cross-functional leadership; Bachelor's required, MBA preferred.
5d
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Supervisor, Residential Retention
Overland Park, Kansas, United States
OnsiteFull Time
3+ YOEAssociate degree in marketing, sales, or related field or equivalent experience; 3+ years of call center experience in customer service or phone sales; English proficiency and supervisory, communication, and computer skills.
Personal computer, Billing systems
4d
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Supervisor, Residential Retention
Overland Park, Kansas, United States
OnsiteFull Time
3+ YOEAssociate degree in marketing, sales, or related field or equivalent experience; 3+ years of call center customer service or phone sales experience; English proficiency and ability to supervise, coach, and motivate agents.
Microsoft Excel
3w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
5d
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Retention Sales Representative - Call Center
Alabama or Arkansas or California or Colorado or Georgia or Idaho or Kansas or Louisiana or Nebraska or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Washington or Wyoming
RemoteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year in sales or a customer-facing environment, strong communication and computer skills, and ability to learn complex technology and self-manage.
Windows Operating Systems, Microsoft Office, ISPs
3w
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Director of Membership & Retention I Corporate Office
Wichita, Kansas, United States
OnsiteFull Time
7+ YOE7+ MgmtBachelor’s degree and 7 years of customer service or hospitality senior management experience required; 5 years implementing culture standards. Requires leadership, communication, travel, and weekend/evening availability.
Marketing
5d
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Supervisor, Customer Care & Sales (Remote)
Alabama or Alaska or Arkansas or Arizona or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah
RemoteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Two years of customer service, retention, sales, or supervisory experience preferred, with leadership and coaching skills.
2w
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Supervisor, Customer Care & Sales (Remote)
Prescott or Alabama or Alaska or Arkansas or Arizona or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah
RemoteFull Time
2+ YOEHigh school diploma or GED required; two years of customer service, retention, sales, or supervisory experience preferred, with leadership, coaching, communication, analytical, and problem-solving skills.
5d
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Account Manager
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$65k-$78k/yr RemoteFull Time
5+ YOE5+ years of customer-facing B2B software sales experience, complex relationship management, revenue and retention performance, commercial acumen, communication, negotiation, stakeholder management, and CRM proficiency.
Microsoft ConfigMgr, Microsoft Intune, Microsoft WSUS, Salesforce, CRM
1w
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Senior Client Success Lead
Overland Park, Kansas, United States
OnsiteFull Time
7+ YOERequires 7+ years in client success, account or relationship management, consulting, or related client-facing work; bachelor's degree; strategic enterprise account experience; executive advising; retention, adoption, growth, analytics, project management, and presentation skills.
Microsoft Office 365, Salesforce CRM, CRM, QBR, EBR
2w
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Lead Account Expert, ENT & STR Virtual Business
Overland Park, Kansas, United States
$47k-$84k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED required; 2–4 years of commissioned sales, business customer service, sales, or retention preferred. Requires B2B sales, CRM, coaching, fraud prevention, and lead management skills.
Customer Relationship Management (CRM) Software
2w
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Lead Account Expert, ENT & STR Virtual Business
Overland Park, Kansas, United States
$46k-$84k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED required; 2–4 years of business sales, customer service, retention, or commissioned inbound/outbound experience preferred. Requires B2B sales, CRM, coaching, communication, and fraud prevention skills.
Customer Relationship Management (CRM) Software