15 customer retention manager jobs at 11 companies in Moncure, NC

3w
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Customer Success Manager
Raleigh or United States
$150k/yr RemoteFull Time
DomainTools
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years in multinational account management with technology/SaaS; cybersecurity/DNS experience preferred; proven retention and expansion success; strong negotiation, analytical, and multitasking skills; available to travel for events.
Clari, Salesforce, Gainsight
1mo
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Customer Success Manager I - Industrial
Raleigh, North Carolina, United States
HybridFull Time
Relay
Relay: Provides cloud-connected smart communication devices for frontline workers.
3+ YOE3+ years in customer success, account management, or sales; experience in industrial/manufacturing/logistics a plus. Strong commercial negotiation, account-based motion experience, ability to drive retention and expansion, cross-functional advocacy, and travel up to 20%.
Relay platform, TeamTranslate™
1mo
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Director, Customer Growth & Lifecycle
Raleigh or New York City or United States
$190k-$220k/yr HybridFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
7+ YOE7+ years in product growth/lifecycle for product-led SaaS, proven adoption/retention impact, team leadership, strong data fluency, experimentation experience, power-user of Pendo, and daily use of AI tools.
Pendo
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
Litera
Litera: AI-powered document and workflow software for legal professionals.
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1mo
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Renewal Manager - Commercial
United States or Raleigh or Draper
$70k-$80k/yr RemoteFull Time
Egnyte
Egnyte: Provides a secure multi-cloud platform for content security and governance.
Experience managing client relationships and renewals, strong revenue-forecasting and analytics skills, excellent communication, bachelor’s degree required, ability to drive retention and expansion.
1mo
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Assistant Property Manager (Plat 4 at Research Triangle)
Raleigh, North Carolina, United States
OnsiteFull Time
Buckingham Companies
Buckingham Companies: Develops, builds, and manages residential and commercial real estate properties.
Experience in property management with strong collaboration, customer focus, and ability to support operations to produce cash flow and resident retention.
5d
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Sr Mid-Market Client Manager (R&D)
Morrisville, North Carolina, United States
OnsiteFull Time
Lenovo
LenovoHKSE: 992: Manufactures personal computers, mobile devices, and server infrastructure.
Manages mid-market customer accounts, drives retention and growth, develops account plans, negotiates solutions, maintains pipelines, and partners with internal teams and channel partners.
1w
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Rental Sales Account Manager
Morrisville, North Carolina, United States
$50k-$53k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
1+ YOEBachelor's degree in Marketing or five years of equivalent experience, plus one year of sales experience or equivalent training. Requires strong communication, organization, relationship-building, and customer retention skills.
FIS, DPS, Microsoft Workday
1d
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Family Plan Membership Coordinator
Durham, North Carolina, United States
$50k-$75k/yr OnsiteFull Time
Streamline Services
Streamline Services: Residential plumbing, electrical, and HVAC maintenance and repair.
Requires excellent phone and written communication, strong organization, proactive follow-through, independent priority management, and comfort learning multiple software systems. Home services, retention, or KPI experience preferred.
SmartCare, PremiereCare, SmartAC, SmartCredit, ServiceTitan
1w
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
2w
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Commercial Parts Pro
Raleigh, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
3+ YOESupport and grow commercial business via customer retention and sales, supervise team members, dispatch drivers, maintain stocking programs, and operate POS and inventory systems.
Microsoft Word, Microsoft Excel
3mo
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Commercial Parts Pro Store 8459
Chapel Hill, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Experience with automotive parts, commercial sales, customer retention, supervisory support, POS and parts lookup systems, Microsoft Word/Excel; ASE P2 preferred; ability to lift up to 50–100 lbs; high school diploma/GED.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
3mo
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Commercial Parts Pro Store 4151
Troy, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Supports commercial business growth via customer retention and sales; supervises team members, dispatches drivers, maintains stocking programs, and uses POS/parts lookup and Microsoft Word/Excel. High school diploma; ASE certification preferred.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, Inventory systems
3mo
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Commercial Parts Pro Store 6263
Selma, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Provide commercial sales and customer retention, parts and automotive system expertise, supervisory support, ASE P2 preferred, high school/GED, ability to lift up to 100 lbs, Microsoft Word/Excel and POS experience, flexible schedule including evenings and weekends.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
3mo
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Commercial Parts Pro Store 4300
Fayetteville, North Carolina, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Commercial sales role supporting customer retention and growth; parts and automotive system knowledge; ability to dispatch drivers, maintain stocking programs, supervise team members, and operate POS/inventory systems. High school diploma/GED; ASE preferred; physical ability to lift up to 100 lbs.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems