12 customer retention manager jobs at 9 companies in Rhode Island
1w
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Sr. Manager, Customer Retention
United States or North Dakota or Rhode Island or Vermont or Delaware or Hawaii or Puerto Rico
$150k-$175k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years marketing experience, including 5+ in retention or subscriber marketing; 5+ years management experience; CRM expertise; analytical, communication, project management, and Microsoft Office proficiency.
CRM, HubSpot, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
5d
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Lead Insurance Retention Agent (60221)
Providence or Lincoln
$30-$38/hr HybridFull Time
4+ YOEHigh school diploma or GED, 4–6 years of insurance customer service or sales experience, valid personal lines license, and Service Tier Insurance designation required; associate degree preferred.
5d
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Lead Insurance Retention Agent (60226)
Providence or Lincoln
$30-$38/hr HybridFull Time
4+ YOE1+ MgmtHigh school diploma/GED, valid personal lines license, Service Tier Insurance designation, and 4–6 years of insurance customer service or sales experience, or 1+ year at the preceding job level.
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
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Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
1mo
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
5d
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Account Manager
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$65k-$78k/yr RemoteFull Time
5+ YOE5+ years of customer-facing B2B software sales experience, complex relationship management, revenue and retention performance, commercial acumen, communication, negotiation, stakeholder management, and CRM proficiency.
Microsoft ConfigMgr, Microsoft Intune, Microsoft WSUS, Salesforce, CRM
6d
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Pest Control Service Manager
Providence, Rhode Island, United States
$55k-$75k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of leadership experience, knowledge of industry standards and regulations, strong communication and organizational skills, customer retention ability, and route management experience; pest control or lawn care experience preferred.
3mo
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Commercial Parts Pro Store 8912
Warren, Rhode Island, United States
$19-$21/hr OnsiteFull Time
3+ YOEDrive commercial sales growth and customer retention; maintain commercial stocking programs; supervise team members; ASE P2 preferred; high school diploma/GED; ability to lift up to 100 lbs; proficiency with Microsoft Word and Excel and POS/parts lookup systems.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
3mo
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Commercial Parts Pro Store 5158
Warwick, Rhode Island, United States
$19-$21/hr OnsiteFull Time
Provide commercial sales and customer retention, maintain stocking programs, supervise team members, source parts, operate POS/parts lookup systems, and lift up to 50–100 lbs. High school diploma/GED required; 3 years parts experience preferred; ASE P2 preferred.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
3mo
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Commercial Parts Pro Store 6038
East Providence or California or United States or Canada or Puerto Rico or Virgin Islands, U.S. or Mexico
$19-$21/hr OnsiteFull Time
Professional commercial parts sales with customer retention and growth, parts and automotive system knowledge, Microsoft Word/Excel and POS use, supervisory support, dispatching drivers, ability to lift up to 50–100 lbs, high school/GED required; 3+ years automotive parts experience preferred; ASE P2 or ASE-ready preferred.
Microsoft Word, Microsoft Excel, POS