25 customer retention manager jobs at 19 companies in Riverside, CA
2d
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B2B CRM & Customer Retention Manager
Eastvale, California, United States
$60k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years in B2B CRM, retention, account management, or lifecycle marketing; CRM and email campaign experience; strong communication, data analysis, organization, and relationship-building skills.
HubSpot, Salesforce, Zoho, Klaviyo, Mailchimp, Shopify, ERP, Excel, Google Sheets
3w
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Customer Retention Specialist - State Farm Agent Team Member
South Gate, California, United States
$18-$20/hr OnsitePart Time
Must be currently licensed (or able to obtain state insurance licenses), strong interpersonal and communication skills, detail-oriented, prior customer service/account management preferred.
1mo
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Customer Success Manager
Los Angeles, California, United States
$75k-$83k/yr HybridFull Time
2+ YOE2+ years in customer-facing customer success or account management, Salesforce experience, measured by retention/expansion metrics, SaaS experience; bachelor’s degree preferred.
Salesforce
2mo
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Customer Success Manager
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years B2B SaaS customer success or account management; proven onboarding, adoption, retention, and expansion experience; strong communication, organization, problem-solving, and data-driven skills; cross-functional collaboration.
HubSpot, Salesforce, Intercom, Zendesk, Gainsight, Vitally, ChurnZero, Pendo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Workday, Vimeo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
2w
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Customer Success Manager
Los Angeles or United States or Canada
$75k-$95k/yr RemoteFull Time
2+ YOE2+ years client-facing experience, strong communication, curious about AI, ability to learn systems and improve processes, detail-oriented and retention-focused.
2w
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VP of Customer Success
Los Angeles, California, United States
$230k-$265k/yr OnsiteFull Time
8+ YOE8+ years in Customer Success/Account Management in B2B SaaS, leadership experience managing managers, strong analytical and technical fluency, experience with HubSpot and Asana, and ability to drive retention and expansion.
HubSpot, Asana
3w
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Head of Customer Success
Costa Mesa, California, United States
HybridFull Time
Senior global customer success leader to own retention (GRR), build scalable CS methodology, develop leaders, partner cross-functionally, and drive measurable customer value.
CRM
2w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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Director, Data Analytics (Customer Experience / Member Growth & Retention) - REMOTE
Long Beach or United States
$96k-$209k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years managed care/Medicare experience, 5+ years supervisory experience, Bachelor degree or equivalent, Power BI/Salesforce/Excel proficiency, strong leadership and cross-team collaboration skills.
Microsoft Excel, Power BI, Salesforce, Salesforce Analytics
1w
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Branch Manager
Los Angeles, California, United States
$100k-$130k/yr OnsiteFull Time
Leads branch operations, teams, customer retention, business development, budgets, P&L performance, safety, landscaping quality, and profitability.
P&L
2w
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Regional Account Manager
Los Angeles, California, United States
$105k-$110k/yr FieldFull Time
Automotive industry and territory management experience required; F&I experience preferred. Must build customer relationships, drive retention and new business, and travel extensively. Valid driver's license required.
Microsoft Office
1mo
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Outside Account Manager
Los Angeles or San Francisco
$71k-$120k/yr FieldFull Time
4+ YOE4+ years in account management/customer success or post-sales, proven growth and retention track record, executive presence, restaurant industry knowledge, advanced analytical skills, proficiency with Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
2w
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Outside Account Manager
Los Angeles, California, United States
$71k-$120k/yr FieldFull Time
4+ YOERequires 4+ years in account management, customer success, or post-sales roles; measurable growth and retention results; executive presentation skills; restaurant industry knowledge; and advanced data analysis.
Salesforce, Outreach, Tableau, Sigma, Covey
1w
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Store Manager
Los Angeles or Brentwood or United States
$70k-$85k/yr OnsiteFull Time
5+ YOERequires 5+ years of retail experience, proven sales growth and customer retention, strong MS Office, Google applications, Excel, financial reporting, organization, communication, and problem-solving skills.
Microsoft Office, Google, Microsoft Excel, CRM
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
2mo
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Regional Account Manager
Los Angeles or United States
$85k-$90k/yr HybridFull Time
5+ YOE5+ years in account management/customer success/consultative sales in SaaS, marketplace, logistics, or services; proven retention and expansion ownership; advanced CRM discipline (Salesforce); strong executive communication, cross-functional execution, and ability to leverage AI in workflows.
Salesforce (SFDC)
1mo
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Account Mgr I, HOA/Real Estate
Riverside, California, United States
$56k-$96k/yr OnsiteFull Time
1+ YOEBachelor's degree in business or related field, 1+ year property management experience, demonstrated account retention and growth, project management, MS Office proficiency, strong communication and initiative.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel
2mo
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Regional Wholesale Sales Manager SoCal
Los Angeles or California or United States
$85k/yr FieldFull Time
Verve Coffee Roasters: Specialty coffee roaster and retail cafe operator based in California.
5+ YOE5+ years sales experience with coffee industry experience required; strong skills in customer acquisition/retention, CRM and quoting platforms, Microsoft Office; ability to travel ≥60% and maintain valid driver’s license.
CRM, Estimation/Quoting platforms, Microsoft Office
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