26 customer retention manager jobs at 20 companies in Stonegate, CO
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$55k-$75k/yrOnsiteFull Time
SumUp: Provides payment and business financial services to small merchants.
1+ YOERequires 1–3 years in customer retention, account management, or sales; CRM proficiency, especially Salesforce; POS or payment processing familiarity; objection handling, de-escalation, communication, accuracy, and KPI management.
Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yrOnsiteFull Time
SumUp: Provides mobile point-of-sale payment solutions for small businesses
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Spekit: AI-powered revenue enablement and sales knowledge platform.
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
2+ YOE2+ years experience, bachelor’s degree preferred, strong communication, negotiation and client-retention skills, proficient in Microsoft Word/Excel/PowerPoint, self-directed and client-focused.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
2+ YOE2+ years in sales/account management or customer-facing role, consultative selling, presentations, CRM (Salesforce.com), Microsoft Word/Excel, BS/BA or equivalent experience, strong communication and relationship skills.
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years global account management with technology/SaaS, experience with large global organizations, cybersecurity/DNS familiarity, proven retention and expansion track record, ability to influence decision makers and meet KPIs.
Housecall Pro: Software platform for home service business management and payments.
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yrHybridFull Time
Litera: AI-powered document and workflow software for legal professionals.
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
AngiNASDAQ: ANGI: Connects homeowners with service professionals for home projects.
6+ YOE2+ Mgmt6+ years analytics experience with 2+ years managing analysts; expert SQL and BI (Looker preferred); retention/cohort analysis, regression and root-cause skills; strong communication and backlog management.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
Uptempo: Enterprise marketing operations and planning software platform.
8+ YOERequires 8+ years in enterprise customer success or account management, Fortune 100 experience, retention and expansion results, SaaS and marketing technology knowledge, analytical skills, and executive communication.
Asbury AutomotiveNew York Stock Exchange: ABG: Operates franchised automotive dealerships and vehicle service centers.
Accountable for dealership profitability, customer retention, hiring/training managers, financial forecasting and reporting, meeting manufacturer volume commitments, and leading management teams.
Campspot: Software for booking and managing campgrounds and RV parks.
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
FareHarbor: Provides booking and business management software for tour operators.
8+ YOE8+ years in lifecycle, demand generation, or retention marketing in B2B; experience building lifecycle systems, segmentation, automation, measurement, cross-functional collaboration, team leadership, and use of AI tools; some international travel required.
Genesis Health Clubs: Operates a national chain of full-service health clubs.
1+ YOEManage front desk operations, hiring, scheduling and training; cash handling and member retention; 1-2 years customer service experience; able to work weekends/evenings/holidays and lift up to 45 lbs.
Denver or Phoenix or San Francisco or New York City or Scottsdale or Chicago or Las Vegas
$87k-$113k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years leadership in benefits advisory or renewals, experience with small-group health insurance, proven retention and expansion results, data-driven and operational mindset, ability to hold Life & Health insurance license.
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yrRemoteFull Time
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.