8 customer retention manager jobs at 7 companies in Tempe, AZ

3w
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Customer Care Manager
Phoenix, Arizona, United States
$49k/yr FieldFull Time
Raymond West
Raymond West: A provider of warehouse solutions and material handling equipment delivering sales and service support to customers.
1+ YOEAccount retention and growth experience, strong communication and presentation skills, Microsoft Office proficiency, valid unrestricted driver license, ability to lift 50 lbs, pass physical/drug screen, and extensive travel availability.
Microsoft Office
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (Hybrid)
Tempe, Arizona, United States
$78k-$181k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting, ability to drive retention/renewals/upsells, AI fundamentals knowledge, strong communication, problem-solving, and project management skills.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
3w
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Customer Success Specialist
Chandler, Arizona, United States
$55k-$70k/yr OnsiteFull Time
LocalWork
LocalWork: Cloud-based recruitment and hiring platform for small businesses.
Proven customer-success or account-management experience, CRM proficiency with HubSpot preferred, strong communication, organization, problem-solving, and retention skills; higher education in business or communications preferred.
HubSpot
2mo
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Director, Customer Success
Mesa or Ottawa
RemoteFull Time
Versaterm
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ Mgmt10+ years in Customer Success or SaaS; 5+ years leading teams; CS strategy, retention, renewals; CJIS compliance background.
1w
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Sales Retention Account Associate
Phoenix, Arizona, United States
HybridFull Time
Waste Management
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
1+ YOEHigh school diploma/GED and 1 year B2B account management/inside sales or customer service with sales component; strong communication, negotiation, and documentation skills.
Salesforce.com
2w
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Benefits Advising (Renewals) Manager
Denver or Phoenix or San Francisco or New York City or Scottsdale or Chicago or Las Vegas
$87k-$113k/yr HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years leadership in benefits advisory or renewals, experience with small-group health insurance, proven retention and expansion results, data-driven and operational mindset, ability to hold Life & Health insurance license.
Salesforce, APIs
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
Zip
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
2mo
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Growth Partner
Tempe or United States
OnsiteFull Time
Basata
Basata: AI agents automating administrative tasks for healthcare practices.
5+ YOE5+ years in customer success or account management; healthcare workflows expertise; proven book of business ownership and retention/growth accountability; strong coaching and training skills; CRM/data-driven; excellent communication.
CRM (HubSpot), CRM