9 customer retention manager jobs at 8 companies in Townsend, DE
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Havertown, Pennsylvania, United States
$1k-$1k/mo RemoteFull Time
1+ YOEMinimum 1 year State Farm agency experience, active Property & Casualty license required (must be licensed before Day 1), strong communication, State Farm systems knowledge, ability to manage renewals and account updates in a remote environment.
3w
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Customer Retention Specialist - State Farm Agent Team Member
Norwood, Pennsylvania, United States
OnsiteFull Time
Customer service/account management experience preferred; strong communication, listening, problem-solving, and detail orientation; must be able to obtain applicable state insurance licenses.
2w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
Salesforce, Outreach, Tableau, Sigma
3w
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Air Logistics Customer Care Manager
Media, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Microsoft Office
3w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1w
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Head of Client Support Operations (USA)
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Proven leadership building and scaling client-facing teams, improving retention and customer value, establishing KPIs and dashboards, and collaborating cross-functionally with Product, Sales and Operations.
2mo
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Commercial Parts Pro Store 8425
Pasadena, Maryland, United States
$19-$21/hr OnsiteFull Time
Responsible for commercial customer growth and retention, commercial selling, supervising team members, dispatching drivers, stocking programs, ASE P2 preferred, high school diploma, Microsoft Word/Excel proficiency, ability to lift heavy items.
Microsoft Word, Microsoft Excel