24 customer retention manager jobs at 18 companies in Valencia, CA
4w
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Customer Retention Specialist - State Farm Agent Team Member
South Gate, California, United States
$18-$20/hr OnsitePart Time
Must be currently licensed (or able to obtain state insurance licenses), strong interpersonal and communication skills, detail-oriented, prior customer service/account management preferred.
1mo
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Customer Success Manager
Los Angeles, California, United States
$75k-$83k/yr HybridFull Time
2+ YOE2+ years in customer-facing customer success or account management, Salesforce experience, measured by retention/expansion metrics, SaaS experience; bachelor’s degree preferred.
Salesforce
2mo
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Customer Success Manager
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years B2B SaaS customer success or account management; proven onboarding, adoption, retention, and expansion experience; strong communication, organization, problem-solving, and data-driven skills; cross-functional collaboration.
HubSpot, Salesforce, Intercom, Zendesk, Gainsight, Vitally, ChurnZero, Pendo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Workday, Vimeo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
2w
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Enterprise Customer Success Manager
West Hollywood, California, United States
OnsiteFull Time
3+ YOE3+ years enterprise customer success or account management in B2B SaaS, proven high gross retention, financial fluency, executive communication, strategic account planning, and proficiency with ChurnZero and Salesforce.
ChurnZero, Salesforce
2w
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Customer Marketing Manager
Santa Monica, California, United States
$123k-$163k/yr HybridFull Time
5+ YOE5+ years in customer/enterprise/account-based marketing with success influencing pipeline, retention, and expansion; experience with executive engagement and events; Salesforce experience; willingness to travel up to 45%; bachelor's or equivalent.
Salesforce
2w
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Customer Success Manager
Los Angeles or United States or Canada
$75k-$95k/yr RemoteFull Time
2+ YOE2+ years client-facing experience, strong communication, curious about AI, ability to learn systems and improve processes, detail-oriented and retention-focused.
2w
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VP of Customer Success
Los Angeles, California, United States
$230k-$265k/yr OnsiteFull Time
8+ YOE8+ years in Customer Success/Account Management in B2B SaaS, leadership experience managing managers, strong analytical and technical fluency, experience with HubSpot and Asana, and ability to drive retention and expansion.
HubSpot, Asana
3w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1d
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Traffic and Loyalty Manager - W.I. Simonson Mercedes Benz
Santa Monica, California, United States
$120k-$180k/yr OnsiteFull Time
1+ YOERequires 1+ year automotive retail experience, CDK CRM (Elead) proficiency, Microsoft Office skills, communication, organization, multitasking, a valid driver's license, and U.S. work authorization.
CDK CRM (Elead), CRM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
10h
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Client Success Manager
New York City or Los Angeles
$135k-$155k/yr HybridFull Time
3+ YOERequires 3–5 years of B2B client success, account management, or partnership experience, measurable account retention and growth, strong communication, data-driven account management, organization, collaboration, and travel availability.
2w
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Branch Manager
Los Angeles, California, United States
$100k-$130k/yr OnsiteFull Time
Leads branch operations, teams, customer retention, business development, budgets, P&L performance, safety, landscaping quality, and profitability.
P&L
3w
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Regional Account Manager
Los Angeles, California, United States
$105k-$110k/yr FieldFull Time
Automotive industry and territory management experience required; F&I experience preferred. Must build customer relationships, drive retention and new business, and travel extensively. Valid driver's license required.
Microsoft Office
1mo
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Outside Account Manager
Los Angeles or San Francisco
$71k-$120k/yr FieldFull Time
4+ YOE4+ years in account management/customer success or post-sales, proven growth and retention track record, executive presence, restaurant industry knowledge, advanced analytical skills, proficiency with Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
2w
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Outside Account Manager
Los Angeles, California, United States
$71k-$120k/yr FieldFull Time
4+ YOERequires 4+ years in account management, customer success, or post-sales roles; measurable growth and retention results; executive presentation skills; restaurant industry knowledge; and advanced data analysis.
Salesforce, Outreach, Tableau, Sigma, Covey
1w
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Store Manager
Los Angeles or Brentwood or United States
$70k-$85k/yr OnsiteFull Time
5+ YOERequires 5+ years of retail experience, proven sales growth and customer retention, strong MS Office, Google applications, Excel, financial reporting, organization, communication, and problem-solving skills.
Microsoft Office, Google, Microsoft Excel, CRM
2mo
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Regional Account Manager
Los Angeles or United States
$85k-$90k/yr HybridFull Time
5+ YOE5+ years in account management/customer success/consultative sales in SaaS, marketplace, logistics, or services; proven retention and expansion ownership; advanced CRM discipline (Salesforce); strong executive communication, cross-functional execution, and ability to leverage AI in workflows.
Salesforce (SFDC)
2mo
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Regional Wholesale Sales Manager SoCal
Los Angeles or California or United States
$85k/yr FieldFull Time
Verve Coffee Roasters: Specialty coffee roaster and retail cafe operator based in California.
5+ YOE5+ years sales experience with coffee industry experience required; strong skills in customer acquisition/retention, CRM and quoting platforms, Microsoft Office; ability to travel ≥60% and maintain valid driver’s license.
CRM, Estimation/Quoting platforms, Microsoft Office
1mo
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Member Relations
Los Angeles, California, United States
$20/hr OnsitePart Time
John Reed Fitness: A boutique fitness club delivering member-focused hospitality and fitness services.
2+ YOEMinimum 2 years service-industry experience; proficiency with POS and business software; membership sales or retention experience; strong communication, time management, and ability to lift 50 lbs; flexible to varied shifts.
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