17,140 customer jobs at 3,306 companies in San Francisco, CA
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Customer Success
Toronto or South San Francisco
HybridFull Time
Phylo: An applied research lab building AI agents for biomedical discovery.
2+ YOE2–4+ years in a customer-facing role supporting enterprise customers; strong biology intuition; startup mindset; comfortable in fast-paced, ambiguous environments.
Irvine or Austin or Denver or San Francisco or California
$116k-$174k/yrHybridFull Time
Restaurant365: Cloud-based accounting and back-office software for restaurant operators.
8+ YOERequires 8+ years in enterprise SaaS or a similar customer-facing technical role, complex software deployments, SaaS architecture, APIs, integrations, data flows, solution design, and cross-functional influence.
Customer Service - Customer Service Representative
Novato, California, United States
OnsiteFull Time
Exertis JAMLondon Stock Exchange: DCC: Wholesale distributor of musical instruments and professional audio equipment.
High school diploma or equivalent, prior customer service experience, strong verbal/written communication and problem-solving skills, proficiency with basic computer applications and customer management systems.
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
Menlo Research: Building open-source humanoid robots and AI locomotion software.
3+ YOERequires 3+ years in customer success, account management, or growth; proven adoption, retention, and expansion results; strong communication, relationship-building, storytelling, and customer advocacy skills.
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yrRemoteFull Time
Notable: Automates administrative and clinical workflows for healthcare providers using AI.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
Town: AI-powered productivity assistant that automates workplace workflows.
Experience in customer success/enablement or post-sales at a high-growth startup; strong teaching, communication, product depth, and relationship skills; ability to build curriculum, playbooks, and processes from scratch.
Alethios: A decentralized health research platform that lowers barriers to human health research for researchers and participants.
Define and run customer success for decentralized health research: study onboarding, monitoring, client communication, tooling and automation. Product-minded, health-focused, organized, analytic; HubSpot/Intercom familiarity a plus.
Hercules: AI-powered platform for building applications and websites.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
WeaveGrid: Software platform for electric vehicle grid integration and management.
1+ YOE1–2 years in customer operations/support, proficiency with customer service platforms and productivity tools, strong written/verbal communication, ability to translate technical concepts and analyze customer metrics.
Assembled: A workforce management platform for scaling customer support operations.
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
BradyPLUS: Distributes cleaning, foodservice, and industrial packaging supplies nationwide.
1+ YOEAt least 1 year of customer service experience, strong verbal and written communication, CRM proficiency, attention to detail, problem-solving ability, and customer-focused collaboration.
iPostal1: Provides digital mailbox and virtual business address solutions.
Customer service experience, strong verbal and written communication, active listening, results-oriented, strong work ethic; comfortable supporting customers via phone, chat, and email.
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.