135 customer service executive jobs at 89 companies in Everett, MA
1mo
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Senior Vice President, Client Service Executive
Everett or Boston or New York City
$102k-$171k/yr OnsiteFull Time
7+ YOEBachelor's degree (MBA preferred), 7+ years client services or operations experience, proven client relationship and service delivery skills, ability to manage complex client issues and influence cross-functional teams.
1mo
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Inside Sales & Customer Serv Executive
Chelsea, Massachusetts, United States
$50k-$65k/yr OnsiteFull Time
Exceptional customer service, strong organization and problem-solving, fluent English, Microsoft Word and Excel proficiency.
Microsoft Word, Microsoft Excel
6d
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Premium Service Account Executive
Pawtucket, Rhode Island, United States
OnsiteFull Time
1+ YOERequires 1–3 years in customer service, sports business, sales, or a related field, strong communication and relationship skills, CRM proficiency, problem-solving ability, and flexibility for event-driven hours.
SeatGeek, CRM
1mo
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CUSTOMER SERVICE SALE REP
Wilmington, Massachusetts, United States
$35k/yr OnsiteFull Time
Develop and execute market strategy for assigned territory, make sales/support calls and presentations, grow aftermarket and rental accounts, collaborate with branch and corporate teams. College and 2–5 years sales experience preferred; Microsoft Office and CRM knowledge a plus.
Microsoft Office, CRM
1mo
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Executive Assistant
Braintree, Massachusetts, United States
$58k-$70k/yr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years admin/executive/customer service experience; Excel proficiency; hardware/software troubleshooting; strong writing and organizational skills.
Microsoft Excel, Android, CMS
4w
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Head of Hazardous Waste Customer Service (Norwood, MA)
Norwood, Massachusetts, United States
$126k-$173k/yr HybridFull Time
7+ YOE4+ Mgmt7-10 years in customer support/operations in regulated environments, 4+ years people leadership, strong knowledge of hazardous/regulated waste workflows and regulations (RCRA,DOT,TSCA), experience with system migrations, and executive stakeholder communication.
4w
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree and minimum 5 years as an Executive Director in assisted living with 5 years memory care experience; strong leadership, sales, decision-making and customer service skills.
2w
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Customer Success Manager
Boston or New York City
HybridFull Time
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
4w
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
5+ YOE5+ MgmtMinimum 5 years as an Executive Director in assisted living, 5 years memory care experience, bachelor’s degree required, strong leadership, sales ability, decision-making and customer service skills.
3w
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
1w
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Executive Host
Nashua, New Hampshire, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years casino experience, age 21+, Microsoft Office proficiency, communication skills, background checks, and ability to obtain a New Hampshire gaming license.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
2mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1mo
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Customer Success Manager - US
Boston, Massachusetts, United States
RemoteFull Time
5+ YOE5+ years enterprise customer-facing experience, familiarity with SaaS/software customers, strong executive communication, cross-functional coordination, and experience with networking or cybersecurity.
Salesforce
2w
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Customer Success Manager
Boston or Denver or Madison or Raleigh
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and executive communication skills, project management, agile practices, and willingness to travel.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
1w
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Customer Value Manager
London or Lexington
£44k-£66k/yr HybridFull Time
Experience managing mid-market or enterprise accounts, email security architecture, identity and access management, customer health scoring, Salesforce, executive communication, and technical value management; travel up to 25%.
Email Threat Protection, Human Risk Management, Incydr, Code42, DMARC Analyzer, Microsoft 365 Defender, Okta, Azure AD, SSO, SAML, SOC, SIEM, SOAR, Salesforce, Abnormal, Proofpoint, Microsoft Defender for Office 365, API
3w
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Executive Support Analyst
Boston, Massachusetts, United States
$80k-$153k/yr OnsiteFull Time
5+ YOE5+ years enterprise technology support experience across Windows, macOS, mobile, collaboration tools, virtual desktops, cloud services; strong customer service and executive presence.
Microsoft Windows 11, Microsoft 365, macOS, iOS, iPadOS, Android, Zoom, Microsoft Teams, Microsoft Intune, Microsoft Azure AD, Microsoft Azure, Zoom Rooms
2w
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Inside Customer Success Manager
Boston, Massachusetts, United States
$80k-$100k/yr HybridFull Time
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
Customer Relationship Management (CRM)
1mo
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOE5+ years in technical customer-facing roles, experience with large complex customers, observability and cloud-native tech (Kubernetes, Prometheus, OpenTelemetry), strong project management and executive communication skills.
Chronosphere, Kubernetes, Prometheus, OpenTelemetry
6d
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
CRM, Salesforce
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