130 customer service executive jobs at 85 companies in Sutton, MA

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Senior Vice President, Client Service Executive
Everett or Boston or New York City
$102k-$171k/yr OnsiteFull Time
BNY
BNYNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
7+ YOEBachelor's degree (MBA preferred), 7+ years client services or operations experience, proven client relationship and service delivery skills, ability to manage complex client issues and influence cross-functional teams.
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Inside Sales & Customer Serv Executive
Chelsea, Massachusetts, United States
$50k-$65k/yr OnsiteFull Time
Dimerco Express Group
Dimerco Express GroupTaipei Exchange: 5609: Global freight forwarding and logistics services connecting Asian manufacturing hubs with North America and Europe.
Exceptional customer service, strong organization and problem-solving, fluent English, Microsoft Word and Excel proficiency.
Microsoft Word, Microsoft Excel
1w
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Premium Service Account Executive
Pawtucket, Rhode Island, United States
OnsiteFull Time
United Soccer League
United Soccer League: Professional soccer league organization based in the United States.
1+ YOERequires 1–3 years in customer service, sports business, sales, or a related field, strong communication and relationship skills, CRM proficiency, problem-solving ability, and flexibility for event-driven hours.
SeatGeek, CRM
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CUSTOMER SERVICE SALE REP
Wilmington, Massachusetts, United States
$35k/yr OnsiteFull Time
Equipment Depot
Equipment Depot: Private U.S. material-handling dealer and rental serving businesses with forklifts, service, parts, and warehouse solutions.
Develop and execute market strategy for assigned territory, make sales/support calls and presentations, grow aftermarket and rental accounts, collaborate with branch and corporate teams. College and 2–5 years sales experience preferred; Microsoft Office and CRM knowledge a plus.
Microsoft Office, CRM
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Executive Assistant
Braintree, Massachusetts, United States
$58k-$70k/yr HybridFull Time
Center for Improving Youth Justice
Center for Improving Youth Justice: National nonprofit improving youth justice outcomes through research, standards, training, and reentry support.
2+ YOEBachelor's degree preferred; 2+ years admin/executive/customer service experience; Excel proficiency; hardware/software troubleshooting; strong writing and organizational skills.
Microsoft Excel, Android, CMS
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Head of Hazardous Waste Customer Service (Norwood, MA)
Norwood, Massachusetts, United States
$126k-$173k/yr HybridFull Time
Republic Services
Republic ServicesNYSE: RSG: Environmental services providing recycling and waste solutions.
7+ YOE4+ Mgmt7-10 years in customer support/operations in regulated environments, 4+ years people leadership, strong knowledge of hazardous/regulated waste workflows and regulations (RCRA,DOT,TSCA), experience with system migrations, and executive stakeholder communication.
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
Bridges by EPOCH
Bridges by EPOCH: Stand-alone memory care assisted-living provider serving seniors with Alzheimer’s disease and other dementias in New England.
5+ YOE5+ MgmtBachelor's degree and minimum 5 years as an Executive Director in assisted living with 5 years memory care experience; strong leadership, sales, decision-making and customer service skills.
3w
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Customer Success Manager
Boston or New York City
HybridFull Time
OnCorps
OnCorps: Agentic AI platform serving asset managers and fund administrators with investment reconciliation, reporting, and pricing tools.
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
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Executive Director
Hingham, Massachusetts, United States
$130k/yr OnsiteFull Time
Bridges by EPOCH
Bridges by EPOCH: Stand-alone memory care assisted-living provider serving seniors with Alzheimer’s disease and other dementias in New England.
5+ YOE5+ MgmtMinimum 5 years as an Executive Director in assisted living, 5 years memory care experience, bachelor’s degree required, strong leadership, sales ability, decision-making and customer service skills.
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
Aqueduct Technologies
Aqueduct Technologies: Privately held, minority-owned IT solutions provider delivering consulting, resale, and managed services to organizations.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
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Executive Host
Nashua, New Hampshire, United States
OnsiteFull Time
The Nash Casino
The Nash Casino: Private charitable casino serving adult guests with gaming, sports betting, dining, and entertainment in Nashua.
3+ YOEHigh school diploma/GED, 3+ years casino experience, age 21+, Microsoft Office proficiency, communication skills, background checks, and ability to obtain a New Hampshire gaming license.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
Access Information Management
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
2mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: AI collaboration software for teams combining group messaging, multiple AI models, and collaborative content creation.
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
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Customer Success Manager - US
Boston, Massachusetts, United States
RemoteFull Time
Tufin
Tufin: Private Israeli cybersecurity automating network security policies for enterprise organizations.
5+ YOE5+ years enterprise customer-facing experience, familiarity with SaaS/software customers, strong executive communication, cross-functional coordination, and experience with networking or cybersecurity.
Salesforce
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Customer Value Manager
London or Lexington
£44k-£66k/yr HybridFull Time
Mimecast
Mimecast: Private cybersecurity software helping organizations secure email, collaboration tools, human behavior, data, and AI.
Experience managing mid-market or enterprise accounts, email security architecture, identity and access management, customer health scoring, Salesforce, executive communication, and technical value management; travel up to 25%.
Email Threat Protection, Human Risk Management, Incydr, Code42, DMARC Analyzer, Microsoft 365 Defender, Okta, Azure AD, SSO, SAML, SOC, SIEM, SOAR, Salesforce, Abnormal, Proofpoint, Microsoft Defender for Office 365, API
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Director, Customer Success
United States or Boston or Idaho
$135k-$160k/yr RemoteFull Time
Dispatch
Dispatch: Dispatch is a private field service software platform connecting enterprise brands, contractors, and customers.
8+ YOERequires 8+ years in enterprise customer success, strategic account management, or similar SaaS work, meaningful people leadership, enterprise renewal and expansion experience, negotiation skills, and executive stakeholder management.
Salesforce, AI
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Executive Support Analyst
Boston, Massachusetts, United States
$80k-$153k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
5+ YOE5+ years enterprise technology support experience across Windows, macOS, mobile, collaboration tools, virtual desktops, cloud services; strong customer service and executive presence.
Microsoft Windows 11, Microsoft 365, macOS, iOS, iPadOS, Android, Zoom, Microsoft Teams, Microsoft Intune, Microsoft Azure AD, Microsoft Azure, Zoom Rooms
3w
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Inside Customer Success Manager
Boston, Massachusetts, United States
$80k-$100k/yr HybridFull Time
Nexthink
Nexthink: Software provider helping IT teams improve digital workplace experiences through analytics, automation, and employee feedback.
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
Customer Relationship Management (CRM)
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
Chronosphere
Chronosphere: B2B cloud-native observability software provider for monitoring microservices and containers.
5+ YOE5+ years in technical customer-facing roles, experience with large complex customers, observability and cloud-native tech (Kubernetes, Prometheus, OpenTelemetry), strong project management and executive communication skills.
Chronosphere, Kubernetes, Prometheus, OpenTelemetry
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
MilliporeSigma
MilliporeSigma: Merck KGaA's U.S./Canada life science business supplies research tools, bioprocessing products, and services to scientists and drugmakers.
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
CRM, Salesforce