130 customer service executive jobs at 85 companies in Sutton, MA
1mo
Save
Mark Applied
Hide
1mo
Senior Vice President, Client Service Executive
Everett or Boston or New York City
$102k-$171k/yrOnsiteFull Time
BNYNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
7+ YOEBachelor's degree (MBA preferred), 7+ years client services or operations experience, proven client relationship and service delivery skills, ability to manage complex client issues and influence cross-functional teams.
Dimerco Express GroupTaipei Exchange: 5609: Global freight forwarding and logistics services connecting Asian manufacturing hubs with North America and Europe.
Exceptional customer service, strong organization and problem-solving, fluent English, Microsoft Word and Excel proficiency.
United Soccer League: Professional soccer league organization based in the United States.
1+ YOERequires 1–3 years in customer service, sports business, sales, or a related field, strong communication and relationship skills, CRM proficiency, problem-solving ability, and flexibility for event-driven hours.
Equipment Depot: Private U.S. material-handling dealer and rental serving businesses with forklifts, service, parts, and warehouse solutions.
Develop and execute market strategy for assigned territory, make sales/support calls and presentations, grow aftermarket and rental accounts, collaborate with branch and corporate teams. College and 2–5 years sales experience preferred; Microsoft Office and CRM knowledge a plus.
Head of Hazardous Waste Customer Service (Norwood, MA)
Norwood, Massachusetts, United States
$126k-$173k/yrHybridFull Time
Republic ServicesNYSE: RSG: Environmental services providing recycling and waste solutions.
7+ YOE4+ Mgmt7-10 years in customer support/operations in regulated environments, 4+ years people leadership, strong knowledge of hazardous/regulated waste workflows and regulations (RCRA,DOT,TSCA), experience with system migrations, and executive stakeholder communication.
Bridges by EPOCH: Stand-alone memory care assisted-living provider serving seniors with Alzheimer’s disease and other dementias in New England.
5+ YOE5+ MgmtBachelor's degree and minimum 5 years as an Executive Director in assisted living with 5 years memory care experience; strong leadership, sales, decision-making and customer service skills.
OnCorps: Agentic AI platform serving asset managers and fund administrators with investment reconciliation, reporting, and pricing tools.
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
Bridges by EPOCH: Stand-alone memory care assisted-living provider serving seniors with Alzheimer’s disease and other dementias in New England.
5+ YOE5+ MgmtMinimum 5 years as an Executive Director in assisted living, 5 years memory care experience, bachelor’s degree required, strong leadership, sales ability, decision-making and customer service skills.
Aqueduct Technologies: Privately held, minority-owned IT solutions provider delivering consulting, resale, and managed services to organizations.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
The Nash Casino: Private charitable casino serving adult guests with gaming, sports betting, dining, and entertainment in Nashua.
3+ YOEHigh school diploma/GED, 3+ years casino experience, age 21+, Microsoft Office proficiency, communication skills, background checks, and ability to obtain a New Hampshire gaming license.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: AI collaboration software for teams combining group messaging, multiple AI models, and collaborative content creation.
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
5+ YOE5+ years enterprise customer-facing experience, familiarity with SaaS/software customers, strong executive communication, cross-functional coordination, and experience with networking or cybersecurity.
Mimecast: Private cybersecurity software helping organizations secure email, collaboration tools, human behavior, data, and AI.
Experience managing mid-market or enterprise accounts, email security architecture, identity and access management, customer health scoring, Salesforce, executive communication, and technical value management; travel up to 25%.
Email Threat Protection, Human Risk Management, Incydr, Code42, DMARC Analyzer, Microsoft 365 Defender, Okta, Azure AD, SSO, SAML, SOC, SIEM, SOAR, Salesforce, Abnormal, Proofpoint, Microsoft Defender for Office 365, API
Dispatch: Dispatch is a private field service software platform connecting enterprise brands, contractors, and customers.
8+ YOERequires 8+ years in enterprise customer success, strategic account management, or similar SaaS work, meaningful people leadership, enterprise renewal and expansion experience, negotiation skills, and executive stakeholder management.
Fidelity Investments: Provider of investment, retirement, and financial planning services.
5+ YOE5+ years enterprise technology support experience across Windows, macOS, mobile, collaboration tools, virtual desktops, cloud services; strong customer service and executive presence.
Microsoft Windows 11, Microsoft 365, macOS, iOS, iPadOS, Android, Zoom, Microsoft Teams, Microsoft Intune, Microsoft Azure AD, Microsoft Azure, Zoom Rooms
Nexthink: Software provider helping IT teams improve digital workplace experiences through analytics, automation, and employee feedback.
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yrRemoteFull Time
Chronosphere: B2B cloud-native observability software provider for monitoring microservices and containers.
5+ YOE5+ years in technical customer-facing roles, experience with large complex customers, observability and cloud-native tech (Kubernetes, Prometheus, OpenTelemetry), strong project management and executive communication skills.
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yrOnsiteFull Time
MilliporeSigma: Merck KGaA's U.S./Canada life science business supplies research tools, bioprocessing products, and services to scientists and drugmakers.
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.