255 customer service lead jobs at 152 companies in Aptos, CA
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Customer Service Lead NC, CA Job 298.26
Fremont, California, United States
$20-$24/hrOnsiteFull Time
Dunn-EdwardsTokyo Stock Exchange: 4612: Manufactures and distributes architectural and industrial paints and coatings.
High school diploma/GED, valid driver’s license, ability to operate POS and basic computers, clear written and verbal communication, ability to lift up to 75 lbs, supervisory/shift lead capability preferred.
Fiesta Auto Insurance: Provides auto insurance brokerage and tax preparation services.
Provide customer service, assist with payments, handle high call volume, manage leads, and educate clients on products. Bilingual preferred; HS diploma required; US work authorization; license in future.
Redwood City or New York City or Los Angeles or California
$75k-$78k/yrHybridFull Time
K&L Wine Merchants: A wine merchant specializing in retail and wholesale sales.
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yrRemoteFull Time
Notable: Automates administrative and clinical workflows for healthcare providers using AI.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
Kumar Management Corp. II: Operates and manages Ta Bell and Five Guys franchise restaurants.
Shift Lead role with leadership, customer service, scheduling, and food safety responsibilities; must be 18+, pass background/drug checks, have reliable transportation.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
3+ YOE3+ years retail management experience, ability to lead and coach teams, strong customer service and analytical skills, ability to perform physical tasks and work flexible retail schedule.
5+ YOE5+ years in customer success, technical account management, security consulting, solutions architecture, or SOC operations; expertise in XDR, SIEM, SOAR, incident management, and data onboarding; bachelor's degree required.
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related roles; workshop and executive engagement experience; SaaS, service management, automation, analytics, and AI expertise.
ITIL, Employee Service Management (ESM), IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), SaaS, AI, FAQs, dashboards
Stanford Medicine Children's Health: Specialized healthcare for children and expectant mothers.
1+ YOEOversee Interpreter Services; lead medical interpreting/translation; mentor staff; requires master/bachelor in translation with hospital experience; CHI/CMI certifications preferred.
Consecutive interpretation, Sight translation, Medical terminology
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
5+ YOE5+ years in Customer Success, technical account management, security consulting, or SOC operations; strong XDR/SIEM/SOAR knowledge; excellent communication and analytical skills; bachelor’s in CS or information security.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOERequires one year of leadership, supervisory, or retail key-holder experience and fluent English. Must obtain and maintain PTCB certification or a state-required pharmacy license when applicable.