777 customer service lead jobs at 306 companies in Bartlett, IL
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yrOnsiteFull Time
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
Culligan: Sells water treatment products and services for homes and businesses.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE2+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 3+ years of customer service experience, with 2+ years of leadership or supervisory experience preferred.
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$33-$38/hrOnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOE2+ MgmtHigh school diploma required, 3+ years of customer service experience, and strong communication skills. Bachelor’s degree and 2+ years of leadership or supervisory experience preferred.
Mixam: Online platform for custom printing and book manufacturing services.
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills; able to lift up to 50–100 lbs.
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
3+ YOEBachelor's degree preferred or 3–5 years of customer service experience; SAP/Fiori, EDI, ERP, Microsoft Office, SharePoint, cGMP, FDA, analytical, leadership, and project management skills required.
SAP, Fiori, EDI, Account Maintenance/Data Steward Platform (DSP), ASN/DSCSA, Microsoft Excel, Microsoft Word, ERP, Microsoft SharePoint
PetSmart: Retailer of pet supplies and provider of animal care
2+ years retail/customer service experience required; leadership preferred. Full-time availability including evenings, weekends, holidays. Proficiency with computer applications and POS; strong communication and organizational skills.
Fortune Fish & Gourmet: Distributes and processes fresh seafood and specialty gourmet foods.
Proven phone-based customer service experience, high school diploma or equivalent, advanced English verbal skills, strong PC and Microsoft Office proficiency, ERP experience preferred.
Microsoft Office, Enterprise Resource Planning (ERP)
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, ability to lift up to 50 lbs, strong communication, mentoring and conflict-resolution skills, able to work days/nights/weekends/holidays.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Novolex: Manufacturer of food, beverage, and specialty packaging solutions.
Process customer orders, review lead-times and availability, liaise with internal teams, and develop account relationships. BA/BS preferred or HS plus manufacturing customer service experience; strong communication and attention to detail.
Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
Priwils: Provides technology consulting and custom software for government agencies.
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Molly Maid of the Gold Coast and Near North: Provides professional residential house cleaning and maid services.
3+ YOE3+ years in customer service/sales; bilingual English/Spanish; strong relationship-building; leadership; proficient in Word/Excel/Outlook; able to balance multiple tasks and lead others; quick decision-making.
Word, Excel, Outlook, Web Browsers, Custom software
BSH Home Appliances: Designs and manufactures premium household and kitchen appliances.
5+ YOEAssociate degree and 5–7 years of customer service experience required; supervisory or training experience preferred, with appliance diagnostics, troubleshooting, coaching, and communication skills.
R600a, Healthcare and Dependent Care Flexible Spending Accounts (FSA), Health Savings Account (HSA), Microsoft Excel
Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
International Motors: Manufacturer of commercial trucks, buses, and diesel engines.
5+ YOE3+ MgmtBachelor's+6yrs or Master's+5yrs or 10yrs customer service experience with minimum 3yrs lead experience; knowledge of fleet operations and dealer networks; legal authorization to work in the US.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.