847 customer service lead jobs at 347 companies in Grapevine, TX
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Customer Service Lead (W Pioneer)
Grand Prairie, Texas, United States
$14-$18/hrOnsiteFull Time, Part Time
Feel Great Car Wash: A fast car wash operator in Dallas–Fort Worth offering membership plans and customer-focused service.
Reliable transportation, flexibility to work varied shifts including weekends, strong communication and customer service skills, ability to stand long hours and work in all weather, willingness to learn.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; strong interpersonal, presentation, analytical, and customer service skills required.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school diploma/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, calm under pressure; background check and drug screen required.
Central Market (Dallas) Customer Service Lead - Full-time
Dallas, Texas, United States
$19/hrOnsiteFull Time
HEB: A large grocery retailer operating supermarket and specialty stores.
1+ YOE1+ year front-end/customer service experience, HS diploma/GED, advanced customer service, coaching and conflict-resolution skills, ability to lift up to 45 lbs, completion of lead development training.
Western Funding: Provides automobile financing and loan servicing to car dealerships.
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
Credit Union Leasing of America: Enables credit unions to offer competitive indirect vehicle leasing.
Client-facing leadership in leasing operations with strong problem-solving, attention to detail, coaching, client relationship management, and process-improvement skills.
The Seamless Lease Connection, CDK, Reynolds & Reynolds
City of Burleson: Provides municipal government services and public administration for Burleson.
1+ YOEProvide member and guest service, perform administrative support, open/close facility, manage bookings, and resolve customer service issues; requires high school diploma and 1 year customer service or events experience; CPR and First Aid preferred.
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOEAssociate degree or 3 years related experience; minimum 5 years customer service/sales administration or supply chain experience; ERP/MRP and Power BI experience; advanced Microsoft Office; strong communication and analytical skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience preferred, leadership experience preferred, full-time availability including evenings, weekends and holidays, computer and POS proficiency, strong communication and organizational skills.
Central Market (Dallas) Customer Service Lead - Full-time
Dallas, Texas, United States
$19/hrOnsiteFull Time
Central Market: Texas-based gourmet grocery chain selling specialty foods.
1+ YOE1+ year front-end or customer service experience, HS diploma/GED, strong communication, coaching and conflict-resolution skills, ability to lift up to 45 lbs, completion of company Lead Development training.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service, retail, sales, or cashiering experience is helpful; high school diploma or equivalent preferred. Requires customer care, communication, teamwork, physical stamina, and ability to lead shifts.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience; leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency and strong communication and organizational skills.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
5+ YOE3+ MgmtLead customer service team; coordinate between customer, sales, and production; ensure orders processed; 3+ years leadership; 5+ years CS in manufacturing; strong relationship, negotiation, and communication skills.
Lead Customer Service Representative (Career Opportunities)
Colleyville, Texas, United States
$17-$19/hrOnsiteFull Time
Destination Pet: Operates a national network of pet resorts and veterinary clinics.
1+ YOEHigh school diploma or equivalent, 1+ year customer service experience, previous animal experience, vaccine protocol knowledge, and clear phone communication skills required.
Veritiv: Distributes packaging, facility, and print products and solutions.
10+ YOE10+ years supervisory experience; lead customer service team; oversee order execution from quote to shipment; set and monitor KPIs; analyze service issues; collaborate with sales and operations. High School diploma/GED preferred.
Trident Solutions: Manufacturer of safety marking and industrial identification products.
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
Trident Solutions: Manufactures industrial safety marking and hazard identification products.
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
Customer Service Manager, Airport Customer Care (81380)
Dallas, Texas, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, and ability to stand, lift 55 pounds, multitask, and work under pressure.
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
3+ YOE3+ MgmtBachelor's degree or equivalent experience; 3+ years leading teams; strong analytical, problem-solving and negotiation skills; Microsoft Office proficiency; contact center experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS-Project, Microsoft Access, Microsoft Outlook