642 customer service lead jobs at 251 companies in Triangle, VA
1mo
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Retail Customer Service Lead
Alexandria, Virginia, United States
OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; leadership preferred; full-time availability including evenings/weekends/holidays; computer proficiency; strong communication and organizational skills.
Point-of-Sale (POS)
1mo
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Retail Customer Service Lead
Largo, Maryland, United States
$16-$31/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability including evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills.
POS
3mo
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Lead Customer Service Associate
Low Moor, Virginia, United States
OnsiteFull Time
1+ YOEAt least 1 year of retail experience preferred; strong leadership and communication skills; valid state driver’s license; knowledge of food handling/safety; willing to train and grow with the company.
2w
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PT Customer Lead (539900)
Lake Ridge, Virginia, United States
OnsitePart Time
Part-time retail role supporting store customer service and retail operations; may lead shifts and assist customers. No specific certifications or experience listed.
3mo
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Customer Service Lead - Part-Time
Fairfax, Virginia, United States
$14/hr OnsitePart Time
Leadership and customer-service skills, flexible availability including early mornings/nights/weekends/holidays, ability to lift 40 lbs and stand for long periods, troubleshoot registers, and coordinate associates.
3w
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PT Customer Lead
Woodbridge, Virginia, United States
OnsiteFull Time
Provide friendly cashier and customer service, operate register and scanners, handle payments, retrieve carts, perform light lifting and cleaning, meet service standards.
cash register, scanner, computer, calculator, smart devices
4d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1w
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Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
4d
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RETAIL CUSTOMER SERVICE SUPERVISOR
Fairfax, Virginia, United States
$45k-$55k/yr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, Microsoft Office proficiency, retail operations experience, and at least 2 years in big-box retail with customer service accountability, preferably in a lead or supervisory role.
Microsoft Office
2mo
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Customer Experience Lead—Arlington
Arlington, Virginia, United States
OnsiteFull Time
2+ YOETwo to three years retail and customer service experience; cash handling; availability for weekends/holidays; full-time, non-exempt; leadership responsibilities.
1mo
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Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
6d
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Customer Service Manager, Airport Ramp Operations
Washington, Virginia, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma or GED required; 2 years leading others preferred. Requires valid driver's license, USPS clearance or ability to obtain it, SIDA badge eligibility, Microsoft Office knowledge, and rotating shift availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
3w
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
2mo
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Shift Lead
Gambrills, Maryland, United States
OnsiteFull Time
Lead shifts and teams in a fast-food setting; ensure customer service, food safety, and adherence to policies.
1mo
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Team Lead
Fredericksburg, Virginia, United States
$18/hr OnsiteFull Time
0.5+ YOE6 months customer service or sales experience required; car wash experience preferred. Must deliver excellent customer service, drive sales, communicate clearly, and lead/train teammates.
1d
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Customer & Revenue Agent Lead
Maryland or Anne Arundel County or Talbot County or Montgomery County or Prince George's County or Easton or Annapolis or Upper Marlboro or Beltsville or Gaithersburg
$56k-$88k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalency, five years of clerical or accounting experience handling money or payment instruments and providing public customer service, and a valid Maryland driver's license.
E-ZPass
3mo
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Studio Lead
Tysons, Virginia, United States
OnsitePart Time
Part-time Studio Lead responsible for front desk service, sales, and customer support; requires morning/evening/weekend shifts.
AXLE CRM, Retail POS, Phone, Email
1w
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Team Lead - Customer Support
Reston, Virginia, United States
$99k-$134k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 2+ years managing teams or coaching employees; 5+ years technical customer support or helpdesk experience; corporate client and complex technical issue experience.
2mo
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Manager, Sales and Customer Service
Arlington, Virginia, United States
$65k-$108k/yr OnsiteFull Time
3+ YOERetail management experience; leading sales and customer service teams; coaching, scheduling, talent development; ability to lift 30 lbs; flexible retail hours.
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