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82 customer service program manager jobs at 60 companies in Simi Valley, CA

3w
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FMS Program Manager
Sherman Oaks, California, United States
$90k-$120k/yr OnsiteFull Time
Libertana
Libertana: Provides personalized home healthcare and community social services
5+ YOE2+ Mgmt5+ years program administration or financial operations experience with 2+ years supervisory experience; strong customer service, data entry, financial tracking, Excel and payroll/accounting proficiency; knowledge of DDS/Regional Center preferred.
Microsoft Excel
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2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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2mo
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Program Manager, Professional Services - East
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yr HybridFull Time
Airtable
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Airtable, AI tools
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3mo
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Customer Recovery Manager
Simi Valley, California, United States
$138k-$242k/yr OnsiteFull Time
Parker Hannifin
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
10+ YOE10+ years in manufacturing operations, materials planning, procurement, quality, engineering, program management or customer service; aerospace experience preferred; strong communication and leadership; travel up to 25%.
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1mo
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Service Manager, West
Los Angeles or California
RemoteFull Time
Fastems
Fastems: Provides intelligent CNC automation solutions for manufacturing.
Mid-level service management experience coordinating field service, technical support, logistics and staffing; people management and customer communication skills; familiarity with case management in Salesforce Service Cloud.
Salesforce Service Cloud
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6d
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Account Program Manager
Long Beach, California, United States
$128k-$155k/yr OnsiteFull Time
IRP Medical
IRP Medical: Manufacturer of precision silicone and elastomer components for medical devices.
5+ YOERequires 5–7+ years in account, customer success, program management, sales, or customer service within aerospace or advanced manufacturing, ERP/MRP experience, advanced Excel, PowerPoint, and strong communication skills.
Microsoft Excel, Microsoft PowerPoint, ERP, MRP, EDI, XLOOKUP, INDEX/MATCH
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2w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
Small Business Administration
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
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2mo
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Academic Program Specialist
Los Angeles, California, United States
$30-$31/hr OnsiteFull Time
Keck Medicine of USC
Keck Medicine of USC: Provides specialized medical care and research via university health system.
2+ YOEBachelor’s degree; 2+ years in higher education or customer service; strong interpersonal, written and oral communication; detail-oriented; able to coordinate program logistics and data entry.
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6d
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
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2w
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Global Business Services Program Specialist
Los Angeles, California, United States
$71k-$80k/yr OnsiteFull Time
Creative Artists Agency
Creative Artists Agency: Provides talent representation and brand consulting services globally.
3+ YOEBachelor's preferred; 3+ years in operations/travel/events; advanced Microsoft Office (Excel, PowerPoint); experience with travel management, ticketing, or event technology preferred; strong organization, customer service, and analytical skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, travel management systems, ticketing platforms, event management technology
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1mo
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CA Wildfire Response Cash Program Coordinator
Los Angeles or Altadena or California
$33/hr HybridFull Time
Community Organized Relief Effort
Community Organized Relief Effort: A global nonprofit providing disaster relief and crisis response.
Program coordination experience in nonprofit or emergency response, strong communication and emotional intelligence, proficiency with data tracking and customer service tools, ability to troubleshoot payment/verification issues, and local travel availability.
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3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
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1mo
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
HybridFull Time
Edison International
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
10+ YOE10+ years in customer service/administrative/analytical roles, 4+ years leading customer programs or projects, experience with program governance, vendor/RFP processes, data analytics, and stakeholder management.
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1mo
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Anesthesiology Academics Program/Project Coordinator
West Hollywood, California, United States
$30-$47/hr OnsiteFull Time
Cedars-Sinai
Cedars-Sinai: Provides academic medical care, specialized treatment, and biomedical research.
2+ YOEHigh school diploma minimum; bachelor\u0002s preferred. Minimum 2 years administrative/strategic support; 3 years program/project coordination preferred. Healthcare, customer service, and reporting/data analysis experience preferred.
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1mo
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
$162k-$243k/yr HybridFull Time
Southern California Edison
Southern California EdisonNYSE: EIX: Electric utility providing electricity transmission and distribution services.
10+ YOE4+ Mgmt10+ years in customer service/analytical roles with 4+ years leading customer programs; experience with program governance, RFP/vendor management, technology and data analytics; ability to participate in incident management/on-call rotations.
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3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
Wilson Sonsini
Wilson Sonsini: Global law firm specializing in technology and life sciences counseling.
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
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1mo
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Wildfire Program Coordinator
Bellflower, California, United States
$22-$25/hr OnsiteFull Time
Habitat for Humanity of Greater Los Angeles
Habitat for Humanity of Greater Los Angeles: Builds and renovates affordable homes for low-income families.
1+ YOE1+ year experience in customer service, intake coordination, case management, housing services, or disaster recovery; must pass drug, background, and driving record checks; valid CA driver’s license, reliable transportation and internet; proficiency with Microsoft Office and case management databases; bilingual English/Spanish preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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2mo
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Academic Program Specialist
Los Angeles, California, United States
$30-$31/hr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
2+ YOEBachelor's degree; 2 years experience; higher education or customer service; strong communication and project management; attention to detail.
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3mo
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Facilities Services Manager
Culver City, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
8+ YOE8+ years in workplace management, facilities services, and customer service; strong budgeting, leadership, and vendor coordination.
Integrated Workplace Management System, MacOS, iOS, Service Request Management
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13h
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Field Service, Site Supervisor
North Carolina or Seattle or Portland or San Francisco or Los Angeles or Denver or Charlotte or Washington or Dallas or Boston
$77k-$128k/yr FieldFull Time
JELD-WEN
JELD-WENNYSE: JELD: Global manufacturer of high-performance doors and windows.
5+ YOERequires a high school diploma or GED, valid driver's license, 5–10 years in window, door, or manufacturing, repair knowledge, customer service, leadership, communication, and computer application proficiency.
Microsoft Office 365, Cantor, Microsoft SharePoint, UKG, Autodesk, My Apps, Concur, MEWP, scaffolding, boom lifts, drills, saws, levels, tape measures, laptop, phone, iPad
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