52 customer service representative remote jobs at 24 companies in Salem, MA
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Customer Service Representative WFH
Watertown Town, Massachusetts, United States
RemoteFull Time
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer service experience preferred. Requires strong verbal and written communication, problem-solving, organization, multitasking, computer skills, empathy, and independent remote work ability.
Massachusetts or New Hampshire or Maine or Peabody
$19/hrRemoteMultiple Commitments Available
Christianbook: Christian catalog and internet retailer selling books, Bibles, homeschool materials, gifts, music, and church supplies to believers.
Prior eGain and AccuTerm experience required, plus strong communication, spelling, typing at 30+ WPM, basic PC and internet skills, and reliable high-speed internet for remote work.
Quest DiagnosticsNYSE: DGX: Leading provider of diagnostic information services.
2+ YOEHigh school/GED, 2+ years customer service or medical office experience, familiarity with Windows PC applications, ability to work specified weekday schedule and maintain data/privacy standards.
Customer Service Representative (Newburyport, MA, US, 1950)
Newburyport, Massachusetts, United States
$26-$28/hrHybridFull Time
MersenEuronext Paris: MRN: French publicly traded industrial group producing electrical power and advanced-material solutions for energy, transportation, electronics, and industry.
2+ YOE2+ years customer service experience, high school diploma, strong written/verbal communication, organizational skills, proficiency with computerized order-processing systems, ability to handle pricing, availability, shipment and RMA issues; hybrid schedule (3 days office, 2 remote).
Bi-Lingual Customer Service Representative (Special Project)- Mandarin/Cantonese/English
Londonderry or United States
HybridTemporary
Prime Source Foods: New England’s Largest Independent Foodservice Distributor
Bilingual English and Chinese (Cantonese and/or Mandarin) speakers to contact customers, key orders, perform account maintenance, and provide pricing; strong phone and keyboard skills; able to work remotely in US EST or in Londonderry, NH.
NORY: Private NYC-based STEM education provider offering camps and after-school programs to children ages 3–12.
Excellent written and verbal communication, customer relationship-building, empathy, problem-solving, proactive process improvement, accountability, teamwork, and openness to feedback.
F.H. Cann: Woman-owned BPO providing contact center, debt collection, loan servicing, and recovery services to government and commercial clients.
2+ YOE2+ years experience preferred; high-volume inbound call handling, data entry, payment processing, proficiency with Internet Explorer, Microsoft Office and Adobe Acrobat, strong communication and problem-solving skills.
Internet Explorer, Microsoft Excel, Word, Outlook, Adobe Acrobat
Optum HealthNYSE: UNH: Patient-centered healthcare organization providing primary, specialty, surgical, behavioral and home care to communities nationwide.
1+ YOEHigh school diploma/GED or equivalent, 1+ year customer service experience, EMR experience or aptitude, appointment scheduling and eligibility verification experience, and proficiency with Microsoft Office tools.
Electronic medical record (EMR), Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word
Salisbury or Carlisle or Hyattsville or Quincy or Mauldin or Scarborough or Illinois or New York
$19-$33/hrRemoteFull Time
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
0+ YOEHigh school diploma or equivalent, excellent writing, grammar, computer, empathy, and customer service skills; up to 2 years of relevant experience.
Bilingual /Spanish Mediterranean Cruise Line Roadside Customer Service Specialist - Work From Home
Manchester, New Hampshire, United States
$15/hrRemoteFull Time, Part Time
Urgently: Roadside and mobility assistance software platform connecting vehicle owners with service professionals for automotive, insurance, fleet, and rental partners.
Requires bilingual Spanish skills, customer service and investigation abilities, independent work, background check and drug screening, home office, computer, USB headset, and wired broadband internet.
Remote Client Support Representative (Entry-Level)
Boston, Massachusetts, United States
RemoteFull Time
American Income Life: Provides supplemental life and health insurance for working families.
No experience required; training provided. Requires strong communication, interpersonal, organizational, and client follow-up skills, plus the ability to work independently in a remote environment.
Carlisle or Hyattsville or Quincy or United States
$19-$33/hrRemoteFull Time
Ahold DelhaizeEuronext Amsterdam: AD: Global food retailer operating local supermarket and e-commerce brands.
High school diploma or equivalent, excellent writing, grammar, computer, empathy, and problem-solving skills, with up to 2 years of relevant experience.
InterPark: Private U.S. parking real-estate owner and operator serving drivers through city-center and off-airport facilities.
High school diploma/GED, computer literate with Microsoft Word and Microsoft Excel, unrestricted US work authorization, able to work weekend evening shifts and complete pre-employment screening.
2+ YOERequires 2+ years of customer service, order management, or sales support experience; 1+ year with Microsoft Office and Microsoft Teams; CRM and order-processing platform experience; strong communication and problem-solving skills.
Representative, Contact Center II (Performance Based Remote)
Manchester or Connecticut or Massachusetts or New Hampshire
$50k-$56k/yrHybridFull Time
EversourceNYSE: ES: New England's largest energy delivery system.
1+ YOEHigh school diploma or equivalent, 1+ year customer service/contact center experience, must pass skills test, background check and drug screen, available for overtime/emergency response and travel across MA/CT/NH; Spanish is a plus.
Beacon Bank: Full-service regional bank serving the Northeast.
1+ YOEHigh school diploma, at least one year of banking experience, remote or flexible-work experience, MS Office and Internet proficiency, problem-solving, customer service, teamwork, and multitasking skills.
UpdatePromise: Private automotive fixed-operations SaaS serving dealerships with scheduling, inspections, communication, payments, and financing.
Associate degree or similar experience, professional in-person customer service experience, work-related travel, software troubleshooting experience, strong communication, training, prioritization, and problem-solving skills.
Careforth: Private healthcare services supporting family caregivers with coaching, care management, resources, and financial assistance at home.
2+ YOE2+ years customer service/intake experience (healthcare preferred), 1-2 years phone sales, strong communication, multitasking across systems; Salesforce experience and bilingual skills are a plus.