1,724 customer service support jobs at 741 companies in Washington, DC
1mo
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Customer Service Representative / Customer Support Associate
Elkridge, Maryland, United States
$55k-$60k/yr OnsiteFull Time
5+ YOE5+ years customer service/call center experience, strong verbal/written communication, de-escalation and problem-solving, Microsoft Office 365 proficiency, ability to learn internal routing/scheduling systems.
Microsoft Office 365
4w
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Customer Support Manager
Washington, District of Columbia, United States
$95k-$110k/yr RemoteFull Time
3+ YOE2+ Mgmt2+ years people management in support, 3+ years in customer support (SaaS/data preferred), strong documentation and knowledge-management skills, customer communication, and organizational abilities; bachelor’s degree or equivalent.
Zendesk, Freshdesk, Salesforce Service Cloud, Skilljar, Confluence, Zoom, Pendo, Jira, Tableau, Looker
3mo
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Specialist, Customer Service - Chapter Support
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
5+ YOEFive years in customer service; bachelor’s in business, liberal arts, or related field; excellent communication; ability to research and multi-task; travel as needed.
1mo
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Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
5d
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
2mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
2mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
3mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
2mo
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Customer Support Representative
Middle River, Maryland, United States
$18-$20/hr OnsiteFull Time
1+ YOEHigh school diploma/GED (AA preferred), 1+ years logistics/customer support experience, Excel and order-management system experience, strong communication, attention to detail, and occasional overtime availability.
Vision, Microsoft Excel, Microsoft Word, PowerPoint, Email, TMW
1d
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Customer Support Specialist I
Annapolis, Maryland, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, phone-based support experience, issue resolution skills, Microsoft Office and Salesforce proficiency, and strong organizational and interpersonal skills.
Salesforce, Microsoft Office, web browsers
1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
1mo
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Customer Service Representative
Baltimore, Maryland, United States
OnsiteFull Time
2+ YOEAnswer inbound phone and email inquiries, research customer/provider records, resolve or route cases, document communications, support audits, and assist with limited payment/case actions. Requires high school diploma and 2+ years customer service/call center or case support experience.
1w
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Customer Support Representative
North Bethesda, Maryland, United States
$19-$22/hr OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, strong verbal and written communication, digital platform proficiency, organization, attention to detail, adaptability, and problem-solving skills.
2mo
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Customer Support Specialist
Centreville, Virginia, United States
HybridFull Time
2+ YOEHigh school diploma, 2+ years customer service (call center preferred), strong written/verbal communication, proficiency in Microsoft Excel/PowerPoint/Word; familiarity with Salesforce or CRM.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Salesforce, CRM
2mo
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Customer Support Representative
Gainesville or United States
$32k-$51k/yr HybridFull Time
0+ YOEHS diploma or equivalent; customer service oriented; strong time management; quick learner; conflict resolution and communication skills; team player.
Dynamics 365, InSite, MasterMind, Code Change
1mo
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Customer Service Representative
Sterling, Virginia, United States
$29/hr OnsiteFull Time
Handle customer calls and correspondence, enter orders, support product selection, coordinate pricing/billing/claims; high school required; 2+ years experience preferred; strong communication and customer service skills.
2w
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Customer Service Representative
Owings Mills, Maryland, United States
$20-$30/hr OnsiteFull Time
Customer service experience in support/tech environments, basic troubleshooting and CRM familiarity, willingness to follow scripts, and ability to work shift schedules including occasional evenings/weekends.
CRM
2mo
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Customer Service Representative
Fredericksburg, Virginia, United States
OnsiteFull Time
Phone-heavy customer service role requiring scheduling, account support, payment processing, ServiceTitan and Microsoft Office proficiency, strong communication, 1-2 years preferred; bilingual a plus.
ServiceTitan, Microsoft Office
6d
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Federal Associate Customer Support Manager
Maryland or Virginia or Pennsylvania or Florida or Maryland or Washington
$60k-$70k/yr RemoteFull Time
3+ YOEAssociate degree or 3+ years in customer support, account management, sales, project management, public safety, technical services, or related fields; Google and Microsoft Office proficiency required.
Google, Microsoft Office, Google applications
1w
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Customer Support Specialist 1 - 2
Columbia, Maryland, United States
$102k-$173k/yr OnsiteFull Time
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
telephone, email, chat, Udemy
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