535 customer service team lead remote jobs at 143 companies in United States
6d
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Customer Service, Team Lead
United States
$25/hr RemoteFull Time
Experience leading customer service teams, coaching agents, tracking SLAs and KPIs, resolving problems, and communicating effectively. Associate degree or 2+ years relevant experience preferred; MS Office, Google Suite, and CRM experience preferred.
Microsoft Office, Google Suite, CRM
6d
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Customer Service, Team Lead
United States
$25/hr RemoteFull Time
Customer service team leadership, coaching, training, performance tracking, KPI and SLA monitoring, problem solving, communication, and prioritization skills. Associate degree or 2+ years relevant experience preferred.
Microsoft Office, Google Suite, CRM
3mo
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Healthcare Customer Service Team Lead (Remote)
United States
$19-$20/hr RemoteFull Time
2+ YOE2+ MgmtLead a healthcare call center team; 2-5 years healthcare revenue cycle experience; supervisory experience; EPIC experience preferred; knowledge of Medicaid/Medicare; high attention to detail.
EPIC, Microsoft Office
3mo
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Healthcare Customer Service Team Lead (Remote)
United States
$19-$20/hr RemoteFull Time
2+ YOE2+ MgmtHealthcare revenue cycle experience; 2+ years in a lead role; EPIC experience preferred; strong leadership and communication skills.
Microsoft Office, EPIC (preferred)
2w
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Customer Service Team Lead
United States
RemoteFull Time
5+ YOE5+ years healthcare customer service experience, knowledge of eligibility/benefits/claims/HIPAA, leadership and coaching skills, experience with CRM/contact center platforms, ability to support department launch in a remote environment.
Zendesk, NICE CXone
1w
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Remote Customer Experience Team Lead
Chattanooga or United States
RemoteFull Time
Legally authorized to work in the United States; reliable high-speed internet, Windows-based computer with webcam, professional home office, communication, leadership, organization, and problem-solving skills.
Zoom, Windows
2d
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Customer Experience Team Lead
United States
$52k-$72k/yr RemoteFull Time
2+ MgmtRequires 2 years of team leadership in customer service, high-volume customer experience operations knowledge, escalation handling, problem-solving, communication, organization, and ability to coach frontline employees.
Slack
2w
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Customer Service - Team Lead
United States
$67k/yr RemoteFull Time
2+ YOE2+ years customer support with leadership, excellent written/verbal communication, coaching experience, Zendesk/Slack proficiency, Mac experience, reliable Wi-Fi, and occasional travel for events.
Zendesk, Slack, MacBook
3mo
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Seasonal Healthcare Team Lead - Remote
Austin, Texas, United States
$19-$22/hr HybridSeasonal
Lead remote healthcare team, coach staff, manage performance and training, resolve issues, ensure quality customer experiences.
MS Office, CRM, Learning Management System
3w
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Team Lead, Service Delivery
United States
RemoteFull Time
Leads and coaches a remote customer service team, manages performance, handles escalations, and supports associate development; requires associate degree or equivalent experience and strong computer and communication skills.
1w
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Customer Relations Team Lead
Arizona or Texas
$60k/yr RemoteFull Time
Bachelor's degree or equivalent experience; strong Microsoft Office skills; customer communication, organization, confidentiality, public speaking, prioritization, and multitasking abilities required.
Microsoft Office Publisher, Microsoft Word, Microsoft Excel
3mo
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Team Lead
United States
RemoteFull Time
2+ YOE2+ MgmtLead a team of technical support agents; manage KPIs; coaching; scheduling; hiring involvement; 2+ years leadership.
MS Office, Word, Excel, PowerPoint
4w
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Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA
Lawrenceville or Georgia
RemoteMultiple Commitments Available
High school/GED required; supervisory experience preferred (2–3 years); ability to work remotely, lift 20 lbs, sit long periods; valid Georgia driver\u0019s license, background check, and drug screen required; experience with ECR/CareLogic and Excel preferred.
ECR, CareLogic, Microsoft Excel
2w
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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
2mo
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Healthcare Team Lead | Patient Access, Billing & RCM
Pasig or United States
RemoteFull Time
Lead customer service team for patient access, billing and RCM; handle client escalations, manage workflow and SLAs, track metrics, develop process improvements; Athena EMR preferred; remote home-office technical setup required.
Athena EMR/EHR
2mo
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Customer Support & Operations Team Lead
United States
$95k-$115k/yr RemoteFull Time
4+ YOE1+ Mgmt4+ years in customer support or CX; prior people management; AI-native; experience building or improving support systems.
Intercom, Zendesk, Help Scout, Ada, Forethought, Gorgias
2w
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Customer Service Representative
Tampa, Florida, United States
$12-$15/hr RemoteFull Time
Lead and train a customer service team, develop and deploy policies, resolve customer issues, and maintain deep product/process knowledge; strong communication, planning, and computer skills.
3w
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Team Lead, Service Delivery
Austin, Texas, United States
RemoteFull Time
Experience leading and coaching teams, customer-focused, P&C license, associate degree or equivalent experience, strong communication and computer skills.
1w
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Manager - Customer Service
Atlantic City, New Jersey, United States
RemoteFull Time
5+ YOE5+ MgmtRequires 5+ years managing and leading large teams, customer service or sportsbook experience, people development, performance analytics, flexible scheduling, and a bachelor's degree.
1mo
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Team Lead, Customer Success
United States or Ontario
RemoteFull Time
4+ YOE2+ Mgmt4+ years in customer success/account management (2+ years leading teams), strong retention and expansion track record, experience with Salesforce, Zoom, Slack, and excellent communication and project management skills.
Salesforce, Zoom, Slack
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