220 customer solutions jobs at 136 companies in Boston, MA

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Customer Solutions Representative
Fall River, Massachusetts, United States
$22-$25/hr RemoteFull Time
D2G Group
D2G Group: Sells business display and signage solutions through e-commerce.
2+ YOEHigh school diploma, 2+ years customer service experience, strong verbal/written communication, CRM and business-systems proficiency, multitasking and problem-solving skills, and ability to maintain a distraction-free home workspace.
CRM
2w
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Boyd Thermal by Eaton - Customer Solutions Manager
Woburn, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
Eaton
EatonNYSE: ETN: Intelligent power management delivering energy-efficient solutions.
8+ YOE4+ MgmtBachelor's or equivalent, 8+ years customer service experience, 4+ years managing customer service/solutions teams, strong communication, analytical and problem-solving skills.
1mo
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Customer Solutions Consultant
Australia or New Zealand or London or Boston or Victoria or British Columbia or Warsaw
HybridFull Time
Opensignal
Opensignal: Provides independent data on global mobile and broadband experiences.
5+ YOE5+ years in solution consulting or pre-sales within telecommunications, strong network KPI knowledge, SQL/Python/Excel/Tableau/Power BI experience, excellent communication and stakeholder management, willingness to travel occasionally.
SQL, Microsoft Excel, Python, Tableau, Power BI, Microsoft PowerPoint, Google Slides
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
ZoomInfo
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
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Consultant, Customer Solutions
Boston, Massachusetts, United States
$91k-$116k/yr FieldFull Time
Cardinal Health
Cardinal HealthNYSE: CAH: Distributes pharmaceuticals and manufactures medical products for healthcare providers.
3+ YOEBachelor's preferred, 3+ years supply chain/customer-facing experience preferred; strong Excel (Pivot Tables) skills, Tableau preferred, experience with inventory systems, strong problem-solving and independent work ability.
Microsoft Excel, Tableau
5d
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Customer Account Solutions Representative (70642)
Worcester, Massachusetts, United States
$69k-$101k/yr OnsiteFull Time
Eaton
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
2+ YOEBachelor’s degree and 2+ years of customer service or inside account support experience required. Requires communication, organization, customer relationship, problem-solving, and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, Lotus Notes, CRM
2mo
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VP, Customer Solutions
Franklin, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
Barrett Distribution Centers
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
5+ YOEBachelor's degree; 5+ years in supply chain, 3PL or related sales; strong knowledge of WMS/TMS, Salesforce; excellent communication, negotiation, and leadership; proactive self-starter with strategic and analytical abilities.
Salesforce, Warehouse Management Systems, Transportation Management Systems, Microsoft Office
3w
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Customer Solutions Specialist
Norton, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
Sinclair Manufacturing
Sinclair Manufacturing: Manufactures hermetic packages and precision machined components for electronics.
2+ YOEAssociate degree,2+ years sales support or administrative experience (manufacturing preferred),ERP (ABAS) experience,Salesforce exposure,proficiency with Microsoft Office,strong communication and organizational skills.
ABAS, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft Word
2mo
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Principal Customer Solutions Manager, Healthcare & Life Sciences
Boston or New York or Herndon
$183k-$272k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
15+ YOE15+ years leading large-scale IT or technical programs, Bachelor's in STEM, cloud transformation (migrations, modernization, AI/ML) experience, 10+ years customer-facing engagement, strong executive communication skills.
AWS, AWS services, AI/ML, GenAI
1mo
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Customer Solutions Engineer (remote, Eastern Time zone (ET))
Boston or Argentina
$80k-$185k/yr RemoteFull Time
Checkly
Checkly: Monitoring and testing platform for APIs and web applications.
Technical customer-facing experience, ability to read/write/debug code (Javascript/Node.js), experience with technical evaluations and demos, excellent English communication, located in ET+/-1.
Javascript, Node.js, Claude Code, Codex
3w
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Premium Solutions Manager - USA
New York City or Chicago or Boston
$75k-$90k/yr RemoteFull Time
Ideals
Ideals: Provides secure virtual data rooms and board management software.
2+ years in solutions/account/technical/account management supporting high‑stakes B2B clients; strong written and verbal English, analytical problem solving, client-facing operational execution, ability to work under tight deadlines.
3mo
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Senior Solutions Architect
Boston, Massachusetts, United States
OnsiteFull Time
Wind River
Wind River: Provides software for mission-critical intelligent edge systems.
10+ YOE10+ years in technical sales engineering for embedded software and cloud technologies; expertise in operating systems, edge solutions, AI frameworks, customer engagements, and technical demonstrations.
enterprise Linux, embedded Linux, RTOS, Docker, containerd, Kubernetes, K3s, MicroK8s, TensorRT, OpenVINO, ONNX Runtime, PyTorch, TensorFlow, ONNX
1w
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Solutions Analyst I
Boston or Waltham
$65k-$75k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
0+ YOEBachelor’s degree or 0–2 years in customer service or technology; strong client-facing communication, problem-solving, analytical skills, initiative, and ability to handle increasing responsibility.
2mo
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Microsoft Technology Solutions Lead
New York or Chicago or Boston or Atlanta or Irving
$200k-$270k/yr OnsiteFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
10+ YOE10+ years in solution architecture focused on Microsoft Cloud and AI/ML; customer-facing experience, ability to influence senior stakeholders; experience building prototypes, reusable assets, and cross-industry solutions.
Microsoft Cloud, Vertex AI, Gemini, GCP, Salesforce, Oracle, VMware
2d
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Solutions Engineer - Bugsnag
Ahmedabad or Bengaluru or Somerville or Galway or Bath or Wrocław
OnsiteFull Time
SmartBear
SmartBear: Provides software development, testing, and quality assurance tools.
2+ YOERequires 2+ years in solutions engineering, technical support, software engineering, QA, or customer-facing technical roles; software fundamentals, debugging, APIs, communication, and collaboration skills.
Bugsnag, JavaScript, Java, .NET, Python, API
2mo
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Senior Solutions Architect
San Francisco or Boston or United States
HybridFull Time
Code Metal
Code Metal: Verifiable AI-powered code translation for mission-critical industries.
Strong technical background in CS, systems or electrical engineering or physics; experience with customer-facing solution development and PoC execution; strong analytical, communication, and independent problem-solving skills.
C/C++, Rust, Python, Verilog/VHDL, MATLAB, CUDA/OpenCL
1mo
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Senior Solutions Engineer
Littleton or Eagan
OnsiteFull Time
Peak Technologies
Peak Technologies: Provides enterprise mobility, printing, and supply chain technology solutions.
Experience designing and delivering technical solutions, strong project management, customer-focused, proficiency with Microsoft Outlook/Word/Excel/Teams, technical bachelor's degree preferred or equivalent experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
3mo
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Senior Solutions Engineer
Boston, Massachusetts, United States
$100k-$125k/yr HybridFull Time
Maven AGI
Maven AGI: Builds AI agents to automate enterprise customer support interactions.
Senior Solutions Engineer skilled in technical demos, solution design, customer discovery, POC ownership, and AI-assisted development with NodeJS/NextJS/TypeScript; sales engineering background preferred.
NodeJS, NextJS, TypeScript, Claude Code, Cursor, GitHub Copilot, REST APIs
1mo
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Senior Solutions Engineer
Boston or New York City
OnsiteFull Time
OnCorps
OnCorps: Automating financial fund operations with domain-specific AI agents.
7+ YOE7+ years in solutions/forward-deployed engineering; experience with JSON/YAML, REST APIs, Python or TypeScript, SQL, Databricks, CI/CD; strong customer-facing communication and technical implementation skills.
JSON, YAML, REST API, Python, TypeScript, SQL, Databricks, Pandas, PySpark, AWS, Docker, Kubernetes, CI/CD