220 customer solutions jobs at 136 companies in Boston, MA
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Customer Solutions Representative
Fall River, Massachusetts, United States
$22-$25/hrRemoteFull Time
D2G Group: Sells business display and signage solutions through e-commerce.
2+ YOEHigh school diploma, 2+ years customer service experience, strong verbal/written communication, CRM and business-systems proficiency, multitasking and problem-solving skills, and ability to maintain a distraction-free home workspace.
Boyd Thermal by Eaton - Customer Solutions Manager
Woburn, Massachusetts, United States
$90k-$100k/yrOnsiteFull Time
EatonNYSE: ETN: Intelligent power management delivering energy-efficient solutions.
8+ YOE4+ MgmtBachelor's or equivalent, 8+ years customer service experience, 4+ years managing customer service/solutions teams, strong communication, analytical and problem-solving skills.
Australia or New Zealand or London or Boston or Victoria or British Columbia or Warsaw
HybridFull Time
Opensignal: Provides independent data on global mobile and broadband experiences.
5+ YOE5+ years in solution consulting or pre-sales within telecommunications, strong network KPI knowledge, SQL/Python/Excel/Tableau/Power BI experience, excellent communication and stakeholder management, willingness to travel occasionally.
SQL, Microsoft Excel, Python, Tableau, Power BI, Microsoft PowerPoint, Google Slides
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
2+ YOEBachelor’s degree and 2+ years of customer service or inside account support experience required. Requires communication, organization, customer relationship, problem-solving, and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, Lotus Notes, CRM
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
5+ YOEBachelor's degree; 5+ years in supply chain, 3PL or related sales; strong knowledge of WMS/TMS, Salesforce; excellent communication, negotiation, and leadership; proactive self-starter with strategic and analytical abilities.
Salesforce, Warehouse Management Systems, Transportation Management Systems, Microsoft Office
Sinclair Manufacturing: Manufactures hermetic packages and precision machined components for electronics.
2+ YOEAssociate degree,2+ years sales support or administrative experience (manufacturing preferred),ERP (ABAS) experience,Salesforce exposure,proficiency with Microsoft Office,strong communication and organizational skills.
ABAS, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft Word
Principal Customer Solutions Manager, Healthcare & Life Sciences
Boston or New York or Herndon
$183k-$272k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
15+ YOE15+ years leading large-scale IT or technical programs, Bachelor's in STEM, cloud transformation (migrations, modernization, AI/ML) experience, 10+ years customer-facing engagement, strong executive communication skills.
Customer Solutions Engineer (remote, Eastern Time zone (ET))
Boston or Argentina
$80k-$185k/yrRemoteFull Time
Checkly: Monitoring and testing platform for APIs and web applications.
Technical customer-facing experience, ability to read/write/debug code (Javascript/Node.js), experience with technical evaluations and demos, excellent English communication, located in ET+/-1.
Ideals: Provides secure virtual data rooms and board management software.
2+ years in solutions/account/technical/account management supporting high‑stakes B2B clients; strong written and verbal English, analytical problem solving, client-facing operational execution, ability to work under tight deadlines.
Wind River: Provides software for mission-critical intelligent edge systems.
10+ YOE10+ years in technical sales engineering for embedded software and cloud technologies; expertise in operating systems, edge solutions, AI frameworks, customer engagements, and technical demonstrations.
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
0+ YOEBachelor’s degree or 0–2 years in customer service or technology; strong client-facing communication, problem-solving, analytical skills, initiative, and ability to handle increasing responsibility.
New York or Chicago or Boston or Atlanta or Irving
$200k-$270k/yrOnsiteFull Time
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
10+ YOE10+ years in solution architecture focused on Microsoft Cloud and AI/ML; customer-facing experience, ability to influence senior stakeholders; experience building prototypes, reusable assets, and cross-industry solutions.
Microsoft Cloud, Vertex AI, Gemini, GCP, Salesforce, Oracle, VMware
Code Metal: Verifiable AI-powered code translation for mission-critical industries.
Strong technical background in CS, systems or electrical engineering or physics; experience with customer-facing solution development and PoC execution; strong analytical, communication, and independent problem-solving skills.
OnCorps: Automating financial fund operations with domain-specific AI agents.
7+ YOE7+ years in solutions/forward-deployed engineering; experience with JSON/YAML, REST APIs, Python or TypeScript, SQL, Databricks, CI/CD; strong customer-facing communication and technical implementation skills.