22 customer strategy jobs at 13 companies in Miami, FL
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Director, Sales Customer Journey Strategy
Fort Lauderdale, Florida, United States
OnsiteFull Time
AutoNationNYSE: AN: Sells new and used vehicles and provides automotive services.
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Austin or New York City or Denver or Phoenix or Irvine or San Diego or Miami or Charlotte or Raleigh or Dallas
$34-$68/hrOnsiteFull Time
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
1+ YOERequires 3+ years of consultative or account management experience and 1+ year of sales support or implementation experience. Bachelor’s degree or equivalent experience preferred; strong analytical, organizational, communication, and customer advocacy skills required.
Director of Product Management - Claims & Customer Service
Deerfield Beach, Florida, United States
HybridFull Time
JM Family Enterprises: Provides automotive distribution, financial services, insurance, and franchising solutions.
Product management experience with ownership of strategy, roadmaps, prioritization, and Agile delivery; customer service or claims initiatives; KPI analysis; stakeholder influence; and vendor and technology evaluation.
2026-2027 Collections and Content Strategy Student Assistant
Miami, Florida, United States
$14/hrOnsitePart Time
Florida International University: Public research university offering undergraduate and graduate degree programs.
Effective communication, customer service, basic PC and Microsoft Word skills, ability to take direction, maintain confidentiality, and work in a team.
Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yrOnsiteFull Time
Federal Aviation Administration: Regulates civil aviation and manages national air traffic systems.
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
8+ YOEBachelor's required (Master's preferred). 8+ years leadership in PBM/health plan/omnichannel contact center, experience with budgets, workforce strategy, CRM, WFM, analytics, and AI-enabled customer service.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
10+ YOE10+ years in Life Sciences consulting, digital strategy, or technology strategy; experience with digital platforms, APIs, AI customer experiences, complex programs, and cross-functional leadership.
AI Agents & Workflow Integration, APIs, Agent Communication Protocols (ACP), RAG, GEO, LLM
Pacsun: Sells lifestyle apparel and accessories for teens and young adults.
Provide excellent customer experience and generate sales; support digital sales strategies; high school diploma preferred; strong communication, math, and computer skills; ability to lift up to 35 lbs and work flexible hours.
Nextran Truck Centers: Network of commercial truck sales and service centers.
3+ YOE3+ years automotive or heavy-duty parts counter/outside parts/service technical support; strong interpersonal and communication skills; ability to develop customer relationships and account-based strategies; proficiency in Microsoft Word and Excel.
VSE AviationNASDAQ: VSEC: Distributes aircraft parts and provides aviation maintenance and repair services.
2+ YOEBachelor's degree or equivalent experience; 2+ years in sales development or B2B sales (aerospace preferred); marketing strategy knowledge; strong technical/customer communication; proficiency with Microsoft Office (Word, Excel, Outlook); ability to travel and work independently.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook