21 customer success associate jobs at 13 companies in Cotati, CA
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Customer Success Associate
Toronto or San Francisco
HybridFull Time
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
San Francisco or Buenos Aires or Bogota or San Jose or Brasilia
RemoteFull Time
Qdrant: Open-source vector search engine for AI retrieval and infrastructure.
3+ YOE3+ years in a customer-facing technical delivery role; manage multi-stakeholder projects; understand ML lifecycle, data pipelines, and search/retrieval systems; able to translate blockers to business impact.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Associate Manager, Premier Support (Customer Experience)
New York City or San Francisco or United States or Canada or United Kingdom
$100k-$132k/yrHybridFull Time
Ramp: Financial operations platform for corporate cards and spend management.
4+ YOE2+ MgmtRequires 2+ years managing people and 4+ years in customer-facing support, technical account management, or customer success with enterprise B2B accounts; strong analytics, communication, change leadership, and AI workflow experience.
Legora: AI workspace for legal document research and drafting.
1+ YOE1-3 years in consulting, customer success, account management or related; experience with enterprise client adoption, strong communication, project management, and data comfort; proactive and client-facing.
YMCA of Greater San Francisco: Provides community services including childcare, fitness, and youth development.
0.5+ YOEHigh school diploma or equivalent, 6+ months customer service, knowledge of health/fitness, availability for early mornings/evenings/weekends, ability to lift 50 lbs, and successful background screening.
Endsight: Managed IT and cybersecurity services for small businesses.
3+ YOE3–5 years in client success/account coordination or service delivery, CRM/PSA experience, strong organization, communication, data and workflow-management skills.
BlackRockNYSE: BLK: Provides investment management and financial technology services globally.
3+ YOERequires 3+ years in client success, client experience, or client-facing finance, SaaS, or technology roles, with relationship-building, initiative, collaboration, and solutions-oriented skills.
H&R Block: A tax preparation and financial services serving clients and communities.
High school diploma/GED, customer service experience, strong communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
Paris or Seattle or Madrid or London or Berlin or San Francisco or New York City or Sydney or Mexico City
OnsiteFull Time
Aircall: Cloud-based customer communications and call center platform.
Fluent French and English required; Italian is a plus. Requires SaaS account management, customer success, or renewal experience, revenue target achievement, consultative sales, prospecting, negotiation, and analytical forecasting skills.
Instalily: Building autonomous AI agents for complex enterprise workflows.
3+ YOE3+ years in customer success, account management, consulting, growth, or operations; client-facing experience, analytical and communication skills, AI familiarity, and hybrid availability.
Bevi: Manufacturer of internet-connected, bottleless water and beverage dispensers.
1+ YOERequires 1–2 years in account management, customer success, or client-facing work, with strong communication, relationship-building, organization, initiative, and multitasking skills.