SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
Capitect: Modern performance reporting and rebalancing software for financial advisors.
1+ YOERemote customer success role requiring 1-3 years experience, college graduate, strong communication, empathy, adaptability, and interest in investments/wealth tech.
Lupa: AI-powered operating system for veterinary practices.
Experience in customer success or account management (B2B SaaS preferred), strong communication, commercial acumen, proactive risk management, and ability to manage retention, renewals, and upsell.
Symmons: Manufacturer of professional-grade plumbing fixtures and control valves.
Bachelor's degree required; customer success or related experience preferred (1+ year). Must have strong customer empathy, written/verbal communication, technical aptitude for software/firmware, and ability to travel up to 10%.
Symphony: Secure collaboration and communication platform for financial institutions
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
Cloudforce: Provides Microsoft cloud infrastructure and private AI solutions.
1+ YOE1+ years account management or customer success experience (SaaS preferred); strong verbal/written communication, organization, and independent work skills; familiarity with budget tracking and project collaboration tools.
nebulaONE, ClickUp, Trello, Microsoft Project, Microsoft Planner, Microsoft Teams, Microsoft SharePoint
Kharon: Provides a global risk analytics platform that helps organizations assess sanctions, trade controls, and other security-related risks.
2+ YOEBachelors preferred, 2+ years client services or customer success experience, strong organization and communication, cross-functional collaboration, handling sensitive client information, and experience with Sales-forward AI agents required.
Google Suite, Microsoft Office, CRM, Sales-forward AI agents
Arlington or Virginia or District of Columbia or Maryland or Pennsylvania
$50k-$70k/yrRemoteFull Time
ClearPoint Strategy: Software for automating strategic planning and performance reporting.
Early-career customer success role owning small-to-mid accounts; requires strong communication, judgment, working fluency with Microsoft Office, familiarity with AI tools, and ability to work remotely from the greater DC metro area; employment contingent on I-9 and background checks; no visa sponsorship.
ClearPoint, Agency, Kai, Fin, Claude, ChatGPT, Copilot, Microsoft Office
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
3+ YOEBachelor’s degree in Business Administration or related field; 3+ years in customer success or a similar role; remote with travel up to 75%; strong analytical and communication skills; driver’s license; experience with cross-functional teams.
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
2+ YOE2+ years IT/account management experience, associate degree in IT or business (or equivalent experience), customer success or account management skills, strong communication, analytical skills, and willingness to travel up to 10%.
Illinois or United States or Houston or Irvine or Seattle or New York City
$57k-$98k/yrRemoteFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
3+ YOEBachelor's in accounting/business or equivalent experience; 3 years customer success or sales in SaaS; knowledge of SaaS metrics and CRM; experience with Salesforce and client-facing communication.
Green Street: Provider of commercial real estate data and analytics.
2+ YOEBachelor's in finance/accounting/real estate/economics or related; 2+ years in customer success, financial services, relationship management, or client service; strong relationship, strategic thinking, presentation, and attention-to-detail skills.
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
AxisCare: Management software platform for non-medical home care agencies.
1+ YOEAssociate's or Bachelor's preferred, 1+ year customer support/account or SaaS experience preferred, strong communication, problem-solving, organization, tech-savvy, experience with home care/Medicaid environments and customer success tools.
Way: SaaS platform for brands to launch and manage guest experiences.
Tech-savvy problem solver with strong written/verbal communication and customer service skills; troubleshoot platform integrations, replicate errors, support CSS customization, maintain KCS resources, and liaise with Product/Engineering.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2+ years in customer success or related field; strong communication; tech-savvy; analytical; able to learn InstaMed products; manage customer expectations.