394 customer success associate jobs at 265 companies in United States

1mo
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Customer Success Associate
United States
$65k-$75k/yr RemoteFull Time
NextPatient
NextPatient: Software for patient self-scheduling and medical practice management.
Customer success aptitude with strong communication; able to configure the NextPatient product to meet client needs; comfortable working remotely.
5d
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Customer Success Associate
Fort Lauderdale, Florida, United States
RemoteFull Time
SubBase
SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
Salesforce, HubSpot, Gainsight
2mo
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Customer Success Associate
United States
RemoteFull Time
Capitect
Capitect: Modern performance reporting and rebalancing software for financial advisors.
1+ YOERemote customer success role requiring 1-3 years experience, college graduate, strong communication, empathy, adaptability, and interest in investments/wealth tech.
Zendesk, Zoom, CRM, Knowledge base
1mo
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Customer Success Associate
London or New York City
HybridFull Time
Lupa
Lupa: AI-powered operating system for veterinary practices.
Experience in customer success or account management (B2B SaaS preferred), strong communication, commercial acumen, proactive risk management, and ability to manage retention, renewals, and upsell.
Salesforce, HubSpot, Gainsight, Intercom
3w
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Customer Success Associate
Braintree, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
Symmons
Symmons: Manufacturer of professional-grade plumbing fixtures and control valves.
Bachelor's degree required; customer success or related experience preferred (1+ year). Must have strong customer empathy, written/verbal communication, technical aptitude for software/firmware, and ability to travel up to 10%.
Zoom, Microsoft Teams
1mo
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Customer Success Associate
Jacksonville, Florida, United States
OnsiteFull Time
Mac Papers and Packaging
Mac Papers and Packaging: Distributor of paper, packaging, and facility supplies.
3+ YOEHigh school diploma/GED, minimum 3+ years customer service/inside sales/customer success, ERP/CRM and intermediate Microsoft Office skills, strong communication, multitasking, attention to detail, pass drug/background screen.
Ez Mac Connect, Bill Trust, ERP, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Windows
3w
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Customer Success Associate
New York City, New York, United States
$70k-$80k/yr OnsiteFull Time
Symphony
Symphony: Secure collaboration and communication platform for financial institutions
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
Symphony
3mo
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Customer Success Associate
National Harbor, Maryland, United States
$65k-$75k/yr HybridFull Time
Cloudforce
Cloudforce: Provides Microsoft cloud infrastructure and private AI solutions.
1+ YOE1+ years account management or customer success experience (SaaS preferred); strong verbal/written communication, organization, and independent work skills; familiarity with budget tracking and project collaboration tools.
nebulaONE, ClickUp, Trello, Microsoft Project, Microsoft Planner, Microsoft Teams, Microsoft SharePoint
2w
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Customer Success Associate
New York City or Washington or United States or North America
$83k-$123k/yr HybridFull Time
Dataminr
Dataminr: AI platform for real-time risk and event detection.
2+ YOE2-3+ years enterprise SaaS/customer success or account management, user-level product support, consultative skills, stakeholder management, experience with CRM (Salesforce) preferred, strong organization and communication.
Salesforce
1mo
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Customer Success Associate
Denver, Colorado, United States
$75k-$85k/yr HybridFull Time
Kharon
Kharon: Provides a global risk analytics platform that helps organizations assess sanctions, trade controls, and other security-related risks.
2+ YOEBachelors preferred, 2+ years client services or customer success experience, strong organization and communication, cross-functional collaboration, handling sensitive client information, and experience with Sales-forward AI agents required.
Google Suite, Microsoft Office, CRM, Sales-forward AI agents
1mo
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Customer Success Associate
Arlington or Virginia or District of Columbia or Maryland or Pennsylvania
$50k-$70k/yr RemoteFull Time
ClearPoint Strategy
ClearPoint Strategy: Software for automating strategic planning and performance reporting.
Early-career customer success role owning small-to-mid accounts; requires strong communication, judgment, working fluency with Microsoft Office, familiarity with AI tools, and ability to work remotely from the greater DC metro area; employment contingent on I-9 and background checks; no visa sponsorship.
ClearPoint, Agency, Kai, Fin, Claude, ChatGPT, Copilot, Microsoft Office
3mo
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Associate, Customer Success
United States
$87k-$120k/yr RemoteFull Time
Symbotic
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
3+ YOEBachelor’s degree in Business Administration or related field; 3+ years in customer success or a similar role; remote with travel up to 75%; strong analytical and communication skills; driver’s license; experience with cross-functional teams.
Excel, PowerPoint, Word, Outlook
5d
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Associate Customer Success Manager
Illinois, United States
$62k-$87k/yr RemoteFull Time
CDW
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
2+ YOE2+ years IT/account management experience, associate degree in IT or business (or equivalent experience), customer success or account management skills, strong communication, analytical skills, and willingness to travel up to 10%.
Salesforce, Gainsight, Microsoft Office Suite
4d
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Senior Associate, Customer Success
Illinois or United States or Houston or Irvine or Seattle or New York City
$57k-$98k/yr RemoteFull Time
Baker Tilly
Baker Tilly: Provides audit, tax, and consulting services to business clients.
3+ YOEBachelor's in accounting/business or equivalent experience; 3 years customer success or sales in SaaS; knowledge of SaaS metrics and CRM; experience with Salesforce and client-facing communication.
Salesforce, CRM, ERP
2w
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Senior Customer Success Associate
Newport Beach, California, United States
$70k-$80k/yr HybridFull Time
Green Street
Green Street: Provider of commercial real estate data and analytics.
2+ YOEBachelor's in finance/accounting/real estate/economics or related; 2+ years in customer success, financial services, relationship management, or client service; strong relationship, strategic thinking, presentation, and attention-to-detail skills.
1w
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Customer Success Associate
Toronto or San Francisco
HybridFull Time
Accord
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
Vitally, Thena, Hubspot, Gong, Linear
23h
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Associate Customer Success Manager
Waco, Texas, United States
RemoteFull Time
AxisCare
AxisCare: Management software platform for non-medical home care agencies.
1+ YOEAssociate's or Bachelor's preferred, 1+ year customer support/account or SaaS experience preferred, strong communication, problem-solving, organization, tech-savvy, experience with home care/Medicaid environments and customer success tools.
ChurnZero, Gong, Zendesk
1mo
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Customer Success Associate
Austin, Texas, United States
OnsiteFull Time
Way
Way: SaaS platform for brands to launch and manage guest experiences.
Tech-savvy problem solver with strong written/verbal communication and customer service skills; troubleshoot platform integrations, replicate errors, support CSS customization, maintain KCS resources, and liaise with Product/Engineering.
CSS, Knowledge-Centered Support (KCS)
3mo
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Customer Success Associate - Healthcare Payments
Philadelphia, Pennsylvania, United States
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2+ years in customer success or related field; strong communication; tech-savvy; analytical; able to learn InstaMed products; manage customer expectations.
1mo
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Customer Success Associate
Madison, Wisconsin, United States
$34k-$57k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
1+ YOEBachelor’s degree or equivalent B2B client service experience; 1 year B2B client/customer service; FinCEN ID required after start.
Salesforce, Microsoft Excel, Microsoft Word, PowerPoint, Outlook