22 customer success associate jobs at 16 companies in Millis, MA
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Customer Success Associate
Boston or New York City
$41k-$69k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
Symmons: Manufacturer of commercial and residential plumbing products and valves.
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.
South Portland or South Windsor or Warwick or Norwood
$25/hrHybridFull Time
Reliable Respiratory: Provides home respiratory and specialty medical equipment and services.
1+ YOEAssociate's degree, one year of customer service experience, professional computer skills, strong communication, attention to detail, problem-solving, and English fluency; Spanish proficiency preferred.
Microsoft Office Suite, electronic health records system
Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yrOnsiteFull Time
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
Alumni Ventures: Provides individual investors access to diversified venture capital funds.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
Holistic Industries: Cultivates, processes, and retails medical and recreational cannabis products.
Detail-oriented, organized, efficient, adaptable, and committed to customer satisfaction and team success; able to manage multiple tasks and communicate cross-functionally.
Northeast Security: Provides professional contract security guard and patrol services.
Customer service experience, high school diploma or GED, English communication skills, valid driver's license with a clean three-year record, transportation, and successful background and drug screenings.
H&R Block: A tax preparation and financial services helping clients manage their taxes and finances.
High school diploma/GED, customer service experience, strong communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
HubSpotNYSE: HUBS: AI-powered customer platform for marketing, sales, and service.
1+ YOEFluency in English and French;1–3 years in customer success, contract or account management;experience with renewals, negotiation, CRM workflows, and customer health metrics.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
0.5+ YOEHigh school diploma/GED, 6 months customer service or sales experience (retail preferred), age 18+, legally authorized to work in the U.S., successful completion of new employee training.
SmartBear: Provides software development, testing, and quality assurance tools.
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
Cartesian: Providing spatial intelligence and inventory tracking for retailers.
3+ YOE3+ years in business development, sales, operations, customer success, or consulting; strong communication, organization, problem-solving; experience with outreach, lead generation, and CRM maintenance.
Bevi: Manufacturer of internet-connected, bottleless water and beverage dispensers.
1+ YOERequires 1–2 years in account management, customer success, or client-facing work, plus strong communication, relationship-building, organization, and proactive prioritization skills.