18 customer success associate jobs at 14 companies in Upton, MA
1w
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Customer Success Associate
Boston or New York City
$41k-$69k/yr HybridFull Time
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
CRM
1mo
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Customer Success Associate
Braintree, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.
Zoom, Microsoft Teams
3d
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
2mo
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Customer Success Specialist
Miami or Quincy or United States
$65k-$77k/yr HybridFull Time
1+ YOEAssociate degree or 1 year retail customer service; valid driver license; strong communication; detail-oriented; LPQ certification within 1 year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
21h
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Customer Success Coordinator
South Portland or South Windsor or Warwick or Norwood
$25/hr HybridFull Time
1+ YOEAssociate's degree, one year of customer service experience, professional computer skills, strong communication, attention to detail, problem-solving, and English fluency; Spanish proficiency preferred.
Microsoft Office Suite, electronic health records system
1mo
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Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yr OnsiteFull Time
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Launch Accelerator, GenAI, SaaS
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1d
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Associate Community Manager
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpot, Salesforce
1w
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Fulfillment Associate
Monson, Massachusetts, United States
$18/hr OnsiteFull Time
Detail-oriented, organized, efficient, adaptable, and committed to customer satisfaction and team success; able to manage multiple tasks and communicate cross-functionally.
3d
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Tax Associate
East Longmeadow, Massachusetts, United States
$14-$18/hr OnsiteFull Time, Seasonal
High school diploma or equivalent, customer service experience, communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
Copilot, ChatGPT
3d
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Tax Associate
Jamaica Plain, Massachusetts, United States
$18-$24/hr OnsiteFull Time, Seasonal
High school diploma or equivalent, customer or client service experience, communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
Copilot, ChatGPT
3d
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Tax Associate
Belmont or Medford
$17-$21/hr OnsiteSeasonal, Full Time
High school diploma/GED, customer service experience, strong communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
Copilot, ChatGPT
1d
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Associate Community Manager
Boston or Manchester or New York City or Chicago or Menlo Park or London or Tokyo
$65k-$75k/yr OnsiteFull Time
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpot, Salesforce
1w
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French Associate Contract Manager
France or Cambridge
€54k-€74k/yr HybridFull Time
1+ YOEFluency in English and French;1–3 years in customer success, contract or account management;experience with renewals, negotiation, CRM workflows, and customer health metrics.
HubSpot, CLEAR ID Verification
1mo
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Mobile Associate - Retail Sales
North Dartmouth, Massachusetts, United States
$20/hr OnsitePart Time
0.5+ YOEHigh school diploma/GED, 6 months customer service or sales experience (retail preferred), age 18+, legally authorized to work in the U.S., successful completion of new employee training.
3d
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Retail Sales Associate Part Time
Nashua, New Hampshire, United States
$17/hr OnsitePart Time
Customer service or sales experience preferred; results-driven with goal achievement success, basic math skills, computer proficiency, and regular full attendance required.
BOPIC, Health Savings Account (HSA)
6d
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Associate Channel Manager, AWS
Somerville, Massachusetts, United States
$105k-$110k/yr HybridFull Time
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
AWS, AWS Marketplace, Salesforce, CRM
1mo
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Business Development and Operations Associate
Cambridge, Massachusetts, United States
$65k-$90k/yr OnsiteFull Time
3+ YOE3+ years in business development, sales, operations, customer success, or consulting; strong communication, organization, problem-solving; experience with outreach, lead generation, and CRM maintenance.
HubSpot, Salesforce
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