6 customer success associate jobs at 5 companies in Willowick, OH
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Student Success Coach (OH, Cleveland)
Cleveland, Ohio, United States
RemoteFull Time
Provide proactive outreach, verify student identity (FERPA), conduct welcome and success plan calls, coordinate with faculty, compile reports; associate degree preferred; 2 years customer-service experience preferred; confidentiality and communication skills required.
Facebook
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
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Student Success Advisor
Niles, Ohio, United States
OnsiteFull Time
2+ YOEProvide retention, enrollment and financial aid support for hybrid students; 2+ years office/customer service experience; associates degree or higher; strong communication, documentation, and student support skills.
Canvas LMS
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
2mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's or higher; 3-5 years customer service/success experience; project management preferred; strong communication; CRM/ERP familiarity.
Salesforce, ServiceHub, NetSuite, Service Now, Microsoft Office Suite
1w
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Tax Associate
Uniontown, Ohio, United States
OnsiteFull Time, Seasonal
High school diploma/GED, successful completion of the H&R Block Income Tax Course, customer or client service experience, strong communication and problem-solving skills, and comfort using digital and AI-based tools.
Copilot, ChatGPT