7 customer success engineer jobs at 3 companies in Gardner, MA
3w
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Customer Success Leader - Remote
Manchester or Davidson or Minneapolis or St Paul
$97k-$156k/yr RemoteFull Time
15+ YOE5+ MgmtBachelor's in engineering or business required; MBA preferred. 15+ years in customer success/account management/professional services; 5+ years leading teams; experience in B2B SaaS, IoT, energy, or smart building environments.
BrainBox AI, Nuvolo
6d
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
3d
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Customer Success Manager
Santa Clara or Harrisburg or Nashua
$81k-$149k/yr HybridFull Time
10+ YOEBachelor's degree in engineering or related technical field and 10+ years in customer-facing technical roles; requires escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office, AI
6d
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Customer Success Manager, Industrials
Boston or Cambridge or San Francisco
OnsiteFull Time
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
X-ray, computer vision
1mo
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Customer Success Technical Lead - Remote
Manchester or Minneapolis or Davidson
$76k-$156k/yr RemoteFull Time
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
BrainBox AI, Nuvolo
2mo
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Customer Success Manager - Aerospace & Defense
Boston or Cambridge or San Francisco
$140k-$160k/yr OnsiteFull Time
10+ YOEB.S. in Engineering or similar, 10+ years technical or client-facing experience in aerospace/defense or manufacturing, DoD/prime account experience, AS9100 knowledge, ability to translate technical analyses to executive stakeholders.
2mo
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Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.