20 customer success engineer jobs at 12 companies in Norfolk, MA
2w
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Customer Success Engineer
Atlanta or Massachusetts or Boston or Zurich or London or Tampere or Warsaw or Tokyo
RemoteFull Time
3+ YOERequires 3+ years in customer-facing post-sales or technical presales at a B2B SaaS company, software engineering or mobile development experience, coding and integration skills, enterprise IT knowledge, and strong communication.
Claude Code, iOS, Android, React Native, Flutter, Salesforce, Planhat, Gainsight
2w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
1w
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
5d
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Success Analytics Engineer
Boston, Massachusetts, United States
$195k/yr HybridFull Time
4+ YOERequires 4+ years in data, analytics, or backend engineering; production data warehouse experience with SQL, dbt or similar, and Python; production pipelines and services; AI workflow deployment; and customer success tooling experience.
SQL, dbt, Python
2w
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Customer Success Manager, Industrials
Boston or Cambridge or San Francisco
OnsiteFull Time
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
X-ray, computer vision
2mo
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Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yr HybridFull Time
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
1mo
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Sales Engineer (Customer Success)
Boston, Massachusetts, United States
$80k-$117k/yr HybridFull Time
1+ YOE1+ year technical sales or post-sales experience; knowledge of web development, DevOps monitoring, and cloud technologies; strong written and oral communication; comfortable delivering technical demos; ability to travel up to 15%.
2w
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Sr. AI Systems & Solutions Architect, Customer Success
San Francisco or Boston or Denver
$112k-$168k/yr OnsiteFull Time
4+ YOERequires 4+ years in AI solutions, architecture, automation, or similar roles; experience with LLM prototypes, prompt engineering, APIs, integrations, workflows, documentation, and cross-functional enablement.
Claude, ChatGPT, Glean, LLM, APIs, MCPs
5d
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Technical Account Manager
Boston, Massachusetts, United States
HybridFull Time
5+ YOERequires 5+ years in technical account management, customer success, solutions engineering, implementation, or similar customer-facing work, plus enterprise technology experience and strong program, technical, communication, and customer advocacy skills.
2d
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Sr Software Technical Account Manager
Scottsdale or Boston or Atlanta
$121k-$193k/yr RemoteFull Time
4+ YOE4+ years in technical implementation, professional services, technical account management, customer success engineering, field deployment, solutions delivery, or enterprise technical support; hardware-plus-SaaS and networking experience required.
Evidence.com
3w
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Solutions advisor (Presales) North America
Boston or North America
$80k-$140k/yr FieldFull Time
2+ YOERequires 2–5+ years in presales, sales engineering, enterprise customer success, or solutions consulting; enterprise SaaS or B2B software experience; discovery, demonstrations, and proof-of-concept experience.
IWMS, GIS, BIM, IoT, SaaS, RFI, RFP
2w
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Renewal Accounts Manager – SaaS
Cairo or Boston
OnsiteFull Time
7+ YOEBachelor’s degree in Engineering or related field; 7+ years of healthcare IT experience in SaaS renewals, account management, customer success, or subscription sales; CRM proficiency and strong sales, analytical, and communication skills.
CRM
1w
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Senior Technical Enablement Architect
United States or Cambridge
$127k-$228k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in presales, sales engineering, solution architecture, product management, professional services, or customer success; expertise in Zero Trust, cybersecurity, cloud platforms, networking, and AI security.
AWS, Azure, GCP, Kubernetes, TCP/IP, TLS/SSL, VPNs, IDS/IPS, LLM
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