16 customer success engineer jobs at 10 companies in Woonsocket, RI
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Customer Success Engineer
Atlanta or Massachusetts or Boston or Zurich or London or Tampere or Warsaw or Tokyo
RemoteFull Time
Scandit: Smart data capture platform for barcode and ID scanning
3+ YOERequires 3+ years in customer-facing post-sales or technical presales at a B2B SaaS company, software engineering or mobile development experience, coding and integration skills, enterprise IT knowledge, and strong communication.
Claude Code, iOS, Android, React Native, Flutter, Salesforce, Planhat, Gainsight
Scandit: Smart data capture platform for barcode and ID scanning
3+ YOERequires 3+ years in customer-facing post-sales or technical presales at a B2B SaaS company, software engineering or mobile development experience, coding and integration skills, enterprise IT architecture knowledge, and strong communication.
Claude Code, iOS, Android, React Native, Flutter, Salesforce, Planhat, Gainsight
North Carolina or United States or Boston or Zurich or London or Tampere or Warsaw or Tokyo
RemoteFull Time
Scandit: Smart data capture platform for barcode and ID scanning
3+ YOERequires 3+ years in customer-facing post-sales or technical presales at a B2B SaaS company, software engineering or mobile development experience, coding and integration skills, enterprise IT knowledge, communication, analytical, and project management skills.
Claude Code, iOS, Android, React Native, Flutter, Salesforce, Planhat, Gainsight
Scandit: Smart data capture platform for barcode and ID scanning
3+ YOE3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company; technically adept, strong communicator, able to collaborate cross-functionally.
Qblox: Develops scalable control electronics and software for quantum computers.
2+ YOEPhD in Experimental Physics (superconducting or spin qubits) or Master’s with 2-3 years industry experience; experience with embedded systems; proficiency in Python; strong communication and customer-success experience; fluent English.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in Engineering or similar, 10+ years technical or client-facing experience in aerospace/defense or manufacturing, DoD/prime account experience, AS9100 knowledge, ability to translate technical analyses to executive stakeholders.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
1+ YOE1+ year technical sales or post-sales experience; knowledge of web development, DevOps monitoring, and cloud technologies; strong written and oral communication; comfortable delivering technical demos; ability to travel up to 15%.
ToastNYSE: TOST: Cloud-based technology platform for the restaurant and hospitality industry.
10+ YOE3+ Mgmt10+ years in data platform/modeling or analytics engineering with 3+ years leading teams; experience designing data models for AI, modern data stack (Snowflake, dbt), pipeline testing/monitoring, and strong cross-functional communication.
Sr. AI Systems & Solutions Architect, Customer Success
Boston or Denver or San Francisco
$112k-$168k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
4+ YOETechnical foundation with experience building AI prototypes, integrating APIs and systems, developing prompts and workflows, communicating technical concepts, and partnering with engineering teams; 4+ years preferred.
Claude, ChatGPT, Glean, Large Language Models (LLMs), APIs, Model Context Protocol (MCP)
Sr. AI Systems & Solutions Architect, Customer Success
San Francisco or Boston or Denver
$112k-$168k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
4+ YOERequires 4+ years in AI solutions, architecture, automation, or similar roles; experience with LLM prototypes, prompt engineering, APIs, integrations, workflows, documentation, and cross-functional enablement.
Planon: Develops smart sustainable building management software solutions.
2+ YOERequires 2–5+ years in presales, sales engineering, enterprise customer success, or solutions consulting; enterprise SaaS or B2B software experience; discovery, demonstrations, and proof-of-concept experience.
PaxeraHealth: Develops AI-powered medical imaging and enterprise workflow platforms.
7+ YOEBachelor’s degree in Engineering or related field; 7+ years of healthcare IT experience in SaaS renewals, account management, customer success, or subscription sales; CRM proficiency and strong sales, analytical, and communication skills.