Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
SIMCO Electronics: Providing high-precision instrument calibration and quality management software.
Leads customer success teams; 2nd level management experience; 50% travel; BA/BS in Business or Engineering; strong communication and analytical skills.
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ Mgmt10+ years in customer success or SaaS roles; 5+ years leading teams; bachelor’s degree in related field; strong leadership and data-driven mindset.
Dot Compliance: AI-powered electronic quality management system for life sciences.
10+ YOE7+ MgmtBachelor's degree required (MBA preferred),10+ years B2B SaaS customer success,7+ years leading global teams,life sciences experience preferred,executive presence and strong strategic and operational skills.
CIVANA: A wellness resort providing spa services and fitness programs.
5+ years leading customer success or guest services; experience in high-volume multi-channel operations; Zendesk proficiency; revenue ownership; analytics; leadership.
Mountainy: Full-service third-party logistics and print-on-demand fulfillment provider.
Resourceful, accountable problem-solver able to learn new software, manage multiple client priorities, troubleshoot operational issues, and lead client success representatives.
ShipHero, Shopify, Warehouse Management System (WMS), Google Meet
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
CrexendoNASDAQ: CXDO: Provides cloud-based unified communication and contact center software platforms.
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.