615 customer success lead jobs at 407 companies in United States
3mo
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Customer Success Lead
New York, New York, United States
$130k-$170k/yr HybridFull Time
7+ YOE2+ Mgmt7+ years in Customer Success/Account Management with leadership experience; success in high-growth VC-backed tech companies; SMB/mid-market focus; strong commercial and organizational skills.
1w
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Customer Success Lead
San Francisco, California, United States
$160k-$190k/yr HybridFull Time
4+ YOERequires 4–8+ years in customer success, account management, solutions, or customer-facing roles; B2B customer management experience; technical product knowledge; and a record of driving adoption, retention, expansion, and measurable outcomes.
3w
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Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
1w
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Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
Business Management Platform (BMP)
3mo
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Customer Success Lead
United States
RemoteFull Time
3+ YOE3+ years in customer success or account management at B2B SaaS, proficient with AI tools, strong communicator, proactive, excellent English.
Intercom
2d
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Customer Success Lead
Atlanta, Georgia, United States
$94k/yr RemoteFull Time
5+ YOE5+ years in expansion sales, account management, or customer success at a product-led SaaS company, with an expansion or retention revenue target and CRM systems experience.
AI, CRM
1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
1mo
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
3w
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Customer Success Lead
San Francisco, California, United States
$90k-$130k/yr HybridFull Time
Define and run customer success for decentralized health research: study onboarding, monitoring, client communication, tooling and automation. Product-minded, health-focused, organized, analytic; HubSpot/Intercom familiarity a plus.
HubSpot, Intercom, IRB submission tools
2mo
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Customer Success Lead
United States or Montana or Hawaii or Alaska or District of Columbia
RemoteFull Time
5+ YOE1+ Mgmt5+ years research experience (customer success/consulting model preferred), 1+ year people management, BA/BS (or equivalent), strong communication, critical thinking, mentoring, and ability to drive product adoption.
1mo
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Customer Success Lead
Hamilton, New Jersey, United States
$113k-$141k/yr HybridFull Time
6+ YOE3+ Mgmt6+ years in customer-facing roles, 3+ years leading teams, SaaS/technology background, Salesforce and Gainsight experience, strong data analysis, problem-solving, and relationship skills.
Salesforce, Gainsight
3mo
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Lead Customer Success Manager
San Francisco, California, United States
$120k-$130k/yr OnsiteFull Time
4+ YOE4-5 years in enterprise customer success/B2B SaaS, with emphasis on renewals/expansion; fintech or insurance experience; strong communication and leadership.
1mo
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Founding Customer Success Lead
New York City, New York, United States
$120k-$175k/yr OnsiteFull Time
3+ YOE3+ years customer success experience (enterprise SaaS preferred), strong organization and product sense, ownership mindset, comfortable with ambiguity and travel to customers.
6d
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Public Sector Customer Success Lead
United States
RemoteFull Time
5+ YOERequires 5+ years in B2B SaaS customer success, account management, or related customer-facing leadership; willingness to travel up to 40%; public sector, law enforcement, data analytics, trucking, SQL, Python, Salesforce, or Gainsight experience preferred.
SQL, Python, Salesforce, Gainsight
1mo
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Customer Success People Lead
Denver, Colorado, United States
$89k-$111k/yr HybridFull Time
Proven people leadership in customer success or sales, customer-centric mindset, SaaS and onboarding knowledge, data-driven decision making, strong communication and adaptive leadership.
5d
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Customer Success Lead
Chicago or New York City or Princeton or Evanston
$145k-$158k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, or related enterprise SaaS/B2B client-facing work, strong consultative, analytical, communication, and cross-functional collaboration skills, plus a bachelor's degree.
Enterprise SaaS, Go-To-Market (GTM), NPS, CSAT
2mo
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Team Lead, Customer Success
United States or Ontario
RemoteFull Time
4+ YOE2+ Mgmt4+ years in customer success/account management (2+ years leading teams), strong retention and expansion track record, experience with Salesforce, Zoom, Slack, and excellent communication and project management skills.
Salesforce, Zoom, Slack
3w
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Founding Customer Success Lead
United States
$120k-$150k/yr RemoteFull Time
3+ YOERequires 3+ years engaging with the U.S. interconnection process for utility-scale projects, strong technical communication, customer retention and growth experience, organization, self-direction, and domestic travel availability.
Piq, CRM
2mo
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Customer Success Lead
New York City, New York, United States
$160k-$190k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years experience with 3+ years managing a team of ~3–8; built customer-facing functions and playbooks; outcome-driven (GDR, NDR, GRR, TTV); systems design and AI fluency; credible in accounting/implementation contexts; CPA optional.
2mo
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Customer Success & Projects Lead, US
New York, New York, United States
OnsiteFull Time
Proven customer success/implementation experience in B2B SaaS, strong project management, hands-on onboarding/training, device/network troubleshooting, stakeholder management, and willingness to travel (US East Coast + occasional international).
MDM
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