5 customer success lead jobs at 5 companies in Orem, UT
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4d
VP, Customer Success
Lehi, Utah, United States
$210k-$230k/yrOnsiteFull Time
NetDocuments: Cloud-based document management platform for legal professionals.
10+ YOE5+ MgmtRequires a bachelor's degree or equivalent, 10+ years in SaaS customer success or related post-sale roles, and 5+ years leading leaders while scaling teams of 30+ people.
Human Interest: Provide automated retirement savings plans for small and mid-sized businesses.
5+ YOE5+ Mgmt5+ years leading people leaders in large-scale support organizations, expert escalation management, operational excellence, data-driven decision making, stakeholder communication, and building specialized support workflows.
Flex: A financial platform allowing renters to split monthly rent payments.
Experience in Customer Success or Content Operations; hands-on with conversational AI; familiarity with automation/AI tool workflows; detail-oriented; able to collaborate cross-functionally.
Applied Systems: Cloud-based software solutions for the global insurance industry.
10+ YOE10+ years leading successful SaaS products, strategic product leadership, enterprise customer experience, complex B2B workflows, and strong executive communication. Bachelor's degree or equivalent; travel up to 15%.
Pendo, Amplitude, BigQuery, Snowflake, Scrum, Kanban, JIRA, Smartsheet, Microsoft Office Suite, ACORD, AL3, ACORD XML