19 customer success lead jobs at 11 companies in Orting, WA
1w
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
2d
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Partner Success Lead
San Francisco or New York City or Seattle
$300k-$365k/yr HybridFull Time
5+ YOERequires a bachelor’s degree or equivalent experience, ownership of 10–30 concurrent engagements, customer-success expertise, strong presentation skills, technical fluency, and daily use of Claude or another large language model.
Claude, large language model, GPT-3
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
1w
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yr OnsiteFull Time
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
Amazon Kiro, AWS, Amazon Bedrock, Amazon SageMaker, CI/CD, DevSecOps, PMP, SCRUM, Agile, SAFe
1w
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Senior Manager, Success Architecture
Chicago or Boston or Atlanta or Seattle or Indianapolis or McLean or New York City
$150k-$227k/yr HybridFull Time
8+ YOE2+ MgmtRequires 8+ years in consulting, professional services, customer success, or related customer-facing roles; 2+ years leading teams; enterprise cloud or SaaS experience; and strong communication, analytical, and strategic skills.
Agentforce, CRM, SaaS
3w
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Sr. Business Analyst (Customer Success)
Redmond or Bastrop
OnsiteFull Time
5+ YOEBachelor's degree,5+ years in business analytics/consulting/market research,great SQL and dashboard skills,1+ year leading projects,experience in forecasting,pricing,statistical modeling.
SQL, Tableau, Power BI, Looker, Python, R, VBA
1mo
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Director, Regional Success Architecture - Agentforce
Indianapolis or Chicago or Atlanta or Seattle or Bellevue
$171k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in consulting/professional services or customer-facing roles, 5+ years management, experience leading large technical teams, BA/BS or equivalent, experience with Agentforce/CRM and cloud/SaaS environments.
Agentforce, CRM
4w
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Leader,Services
Bellevue, Washington, United States
$175k-$200k/yr OnsiteFull Time
Roundglass: Offers a holistic wellbeing platform and manages social initiatives.
10+ YOE5+ Mgmt10+ years in customer success/account management with 5+ years leading teams; experience managing $10M+ ARR, SaaS/app platforms, KPIs and retention/expansion strategies; strong communication and stakeholder management.
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
2w
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Enterprise AI adoption lead (West)
San Francisco or Seattle
$142k-$185k/yr HybridFull Time
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
2mo
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Migration Delivery Senior Lead
Indianapolis or Chicago or Boston or Seattle or Burlington or Bellevue or Dallas or Washington or Atlanta
$150k-$227k/yr HybridFull Time
8+ YOE8+ years in professional services/customer success or technical consulting with hands-on expertise in Marketing Cloud, Data Cloud, Revenue Cloud/CPQ, or Tableau; degree or equivalent experience; experience with global delivery models and AI/automation toolkits.
Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Revenue Cloud, Tableau, CPQ, AI agents, Global Delivery Center (GDC)
5d
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
3w
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Sr. Business Analyst (Customer Success)
Bastrop or Redmond
OnsiteFull Time
5+ YOEBachelor's degree,5+ years in analytics/consulting/growth operations,3+ years SQL and dashboard experience,1+ year leading projects; forecasting, pricing, and statistical modeling experience preferred.
SQL, Tableau, Power BI, Looker, Python, R, VBA
1w
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Event Sales Lead: Home Shows & Fair
Kirkland or Washington
$350-$450/day FieldPart Time, Seasonal
Sales experience in customer-facing settings preferred. Requires a valid driver's license, reliable transportation, regional travel, extended standing, lifting up to 50 pounds, and successful background and driving checks.
digital visualizer
2w
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
3mo
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Manager, Implementation (Global Payroll)
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Slack, Microsoft 365
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
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