1 customer success lead job at 1 company in Saint Cloud, MN
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Customer Success Support Manager
Waite Park, Minnesota, United States
$65k-$73k/yrHybridFull Time
Reliable Premium Management: Private workers’ compensation payment provider serving businesses, agents, carriers, and payroll providers with pay-as-you-go premium management.
2+ YOE2+ Mgmt2–4 years customer support experience with at least 2 years leading/coaching teams; metrics-driven (retention, SLAs, quality); CRM experience (HubSpot preferred); strong communication and escalation skills; comfortable with technology and dashboards.