4+ YOEBachelor's degree or equivalent and ~4 years managing customer relationships in edtech; strong communication, data analysis, executive presentation, and travel readiness.
Member of Protocols - Client Success & Operations Manager, Token Vesting
New York or Porto or Singapore or Sioux Falls
RemoteFull Time
Anchorage Digital: Institutional-grade digital asset custody, trading, and infrastructure platform.
Manage protocol client lifecycle for token vesting product, perform API configuration and data validation, handle bugs and operational tasks, and support upsell opportunities; crypto background and client-facing experience preferred.
Marco Technologies: Provides managed IT, cloud, and business printing services.
2+ YOEAssociate degree or equivalent experience, 2+ years in customer success, technical account management, or client-facing IT support, and experience with REST APIs, troubleshooting, and technical communication.
REST API, ServiceNow, Microsoft Office Suite, CRM, Postman