5,386 customer success manager jobs at 2,940 companies in United States
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Manager, Customer Success
United States
RemoteFull Time
SovosNASDAQ: SOVO: Global provider of tax, compliance, and trust solutions.
7+ YOERequires 7+ years in Customer Success, Account Management, or SaaS; prior senior or team lead experience; people management, coaching, risk management, success planning, renewal readiness, CRM and Customer Success platform expertise.
United States or Georgia or Oklahoma or North Carolina or Nevada or Minnesota or Ontario or Illinois or Texas
$68k-$85k/yrRemoteFull Time
Bonterra: Private social-good software serving nonprofits, foundations, corporations, and public agencies with fundraising, CSR, grantmaking, and case-management tools.
3+ YOERequires 3+ years in Customer Success, Account Management, or similar customer-facing work; success planning, renewal forecasting, analytics, executive communication, and complex portfolio management experience.
Teamwork.com: AI-powered project, resource, and profitability management platform for client-service businesses.
3+ YOERequires 3–5 years managing B2B SaaS portfolios as a Customer Success or Account Manager, with consultative communication, agency operations knowledge, and experience using CRM and customer success platforms.
Snappy Kraken: Private AI marketing platform serving financial advisors and firms with automated campaigns, websites, content, and compliance workflows.
2+ YOERequires 2–4 years of customer success experience, proven client outcome management, SaaS customer success experience, strong communication and organization, presentation skills, and ability to manage priorities independently.
Software as a Service (SaaS), Customer Relationship Management (CRM)
EquifaxNYSE: EFX: Global data, analytics, and technology.
5+ YOERequires 5–7 years of sales, consulting, customer success, account management, business development, or client-facing experience; a bachelor's degree or equivalent experience; customer success, project management, and cross-functional collaboration skills.
Kami: Private EdTech providing digital classroom tools for K-12 teachers and students.
3+ YOEAt least three years of customer success or account management experience, strong communication and consultative skills, problem-solving ability, and success in fast-growing environments.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Irving or Dallas or Europe or Asia or Africa or South America or Australia or North America
HybridFull Time
Comply365: Private aviation software providing operational content, safety, training, and compliance management platforms to regulated organizations.
5+ YOERequires 5+ years in SaaS customer success, account management, or client services; enterprise B2B experience, CRM and customer success tools, strong communication, international travel, and a valid passport.
Trellint: Parking and curbside management software serving cities with citation, permit, enforcement, and compliance solutions.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
Quest Software: Private enterprise software providing data management, cybersecurity, identity security, and platform modernization tools to organizations.
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Kiteworks: Private cybersecurity software helping enterprises and government agencies securely govern sensitive data exchanges.
7+ YOE7+ years in customer success/account management in SaaS or cybersecurity; strong commercial acumen, executive communication, strategic success planning, CRM proficiency, and willingness to travel ~10–20%.
AutoStoreOslo Børs: AUTO: Norwegian warehouse robotics and software providing automated storage and retrieval systems for businesses.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
Togal.AI: Togal.AI is AI-powered construction takeoff software that measures building drawings for contractors.
Experience in customer success/account management or client-facing SaaS roles; CRM or customer success platform experience; strong communication, relationship-building, troubleshooting, and product knowledge; located in CT/MT/PT time zones.
Radiant Logic: Private identity-security software provider unifying, analyzing, and securing identity data for large organizations.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or infrastructure company; IAM knowledge, executive communication, cross-functional orchestration, analytical skills, and experience with Salesforce and customer success platforms.
RadiantOne Identity Data Platform, Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero
Kintsugi AI: Automating sales tax for companies globally using AI.
3+ YOE3+ years in customer success/account management in SaaS, experience owning full customer lifecycle, escalation management, strong communication, and familiarity with sales tax or compliance products.