5,386 customer success manager jobs at 2,940 companies in United States

5d
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Manager, Customer Success
United States
RemoteFull Time
Sovos
SovosNASDAQ: SOVO: Global provider of tax, compliance, and trust solutions.
7+ YOERequires 7+ years in Customer Success, Account Management, or SaaS; prior senior or team lead experience; people management, coaching, risk management, success planning, renewal readiness, CRM and Customer Success platform expertise.
Gainsight, Salesforce
1w
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Customer Success Manager
United States or Georgia or Oklahoma or North Carolina or Nevada or Minnesota or Ontario or Illinois or Texas
$68k-$85k/yr RemoteFull Time
Bonterra
Bonterra: Private social-good software serving nonprofits, foundations, corporations, and public agencies with fundraising, CSR, grantmaking, and case-management tools.
3+ YOERequires 3+ years in Customer Success, Account Management, or similar customer-facing work; success planning, renewal forecasting, analytics, executive communication, and complex portfolio management experience.
SaaS, AI
4d
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Customer Success Manager
Denver, Colorado, United States
$110k-$125k/yr HybridFull Time
Teamwork.com
Teamwork.com: AI-powered project, resource, and profitability management platform for client-service businesses.
3+ YOERequires 3–5 years managing B2B SaaS portfolios as a Customer Success or Account Manager, with consultative communication, agency operations knowledge, and experience using CRM and customer success platforms.
HubSpot, Salesforce
3w
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Customer Success Manager
United States or Canada
$60k-$65k/yr RemoteFull Time
Snappy Kraken
Snappy Kraken: Private AI marketing platform serving financial advisors and firms with automated campaigns, websites, content, and compliance workflows.
2+ YOERequires 2–4 years of customer success experience, proven client outcome management, SaaS customer success experience, strong communication and organization, presentation skills, and ability to manage priorities independently.
Software as a Service (SaaS), Customer Relationship Management (CRM)
1w
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Customer Success Manager
Lisbon or Portugal or Boston or Sydney
€32k-€38k/yr RemoteFull Time
Salsify
Salsify: Private PXM software helping brands, manufacturers, distributors, and retailers manage product data.
3+ YOERequires 3–5 years in customer success, consulting, technical account management, or equivalent; measurable customer outcomes, SaaS experience, customer success tools, complex account management, cross-functional collaboration, and data fluency.
Salesforce, Gemini
3d
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Customer Success Manager
Boise, Idaho, United States
HybridFull Time
Equifax
EquifaxNYSE: EFX: Global data, analytics, and technology.
5+ YOERequires 5–7 years of sales, consulting, customer success, account management, business development, or client-facing experience; a bachelor's degree or equivalent experience; customer success, project management, and cross-functional collaboration skills.
2w
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Customer Success Manager
Utah, United States
OnsiteFull Time
Kami
Kami: Private EdTech providing digital classroom tools for K-12 teachers and students.
3+ YOEAt least three years of customer success or account management experience, strong communication and consultative skills, problem-solving ability, and success in fast-growing environments.
3w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
Vanilla
Vanilla: AI-powered estate planning platform serving financial advisors, RIAs, wealth management firms, planners, and attorneys.
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
2w
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Customer Success Manager
Irving or Dallas or Europe or Asia or Africa or South America or Australia or North America
HybridFull Time
Comply365
Comply365: Private aviation software providing operational content, safety, training, and compliance management platforms to regulated organizations.
5+ YOERequires 5+ years in SaaS customer success, account management, or client services; enterprise B2B experience, CRM and customer success tools, strong communication, international travel, and a valid passport.
Salesforce, Gainsight, ChurnZero
2mo
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Customer Success Manager
Washington or California
RemoteFull Time
Trellint
Trellint: Parking and curbside management software serving cities with citation, permit, enforcement, and compliance solutions.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
3w
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Manager Customer Success
Austin, Texas, United States
OnsiteFull Time
Quest Software
Quest Software: Private enterprise software providing data management, cybersecurity, identity security, and platform modernization tools to organizations.
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
1w
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Customer Success Manager
Seattle or San Francisco
$120k-$150k/yr HybridFull Time
Supio
Supio: Private legal AI software serving plaintiff, personal injury, and mass tort law firms.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years in customer success, account management, or client-facing roles, strong communication, analytical, problem-solving, CRM, and customer success tool skills.
CRM platforms, customer success tools
1mo
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
Access Information Management
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
1mo
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Customer Success Manager
United States or North America
$100k-$120k/yr HybridFull Time
Kiteworks
Kiteworks: Private cybersecurity software helping enterprises and government agencies securely govern sensitive data exchanges.
7+ YOE7+ years in customer success/account management in SaaS or cybersecurity; strong commercial acumen, executive communication, strategic success planning, CRM proficiency, and willingness to travel ~10–20%.
Salesforce, JIRA, Gainsight, ChurnZero, Claude, Copilot, ChatGPT
1mo
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Customer Success Manager
Salem or Denver
OnsiteFull Time
AutoStore
AutoStoreOslo Børs: AUTO: Norwegian warehouse robotics and software providing automated storage and retrieval systems for businesses.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
1mo
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Customer Success Manager
Chicago, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Built In
Built In: Private recruitment marketing and employer intelligence platform helping companies attract talent and professionals choose where to work.
Experience in customer-facing roles (customer success/onboarding/account management), strong organization, communication, and ability to manage multiple SMB/Mid-Market accounts.
2mo
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Customer Success Manager
United States
RemoteFull Time
Togal.AI
Togal.AI: Togal.AI is AI-powered construction takeoff software that measures building drawings for contractors.
Experience in customer success/account management or client-facing SaaS roles; CRM or customer success platform experience; strong communication, relationship-building, troubleshooting, and product knowledge; located in CT/MT/PT time zones.
3w
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Customer Success Manager
California, United States
OnsiteFull Time
Radiant Logic
Radiant Logic: Private identity-security software provider unifying, analyzing, and securing identity data for large organizations.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or infrastructure company; IAM knowledge, executive communication, cross-functional orchestration, analytical skills, and experience with Salesforce and customer success platforms.
RadiantOne Identity Data Platform, Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero
1mo
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Customer Success Manager
United States
$80k-$85k/yr RemoteFull Time
Kintsugi AI
Kintsugi AI: Automating sales tax for companies globally using AI.
3+ YOE3+ years in customer success/account management in SaaS, experience owning full customer lifecycle, escalation management, strong communication, and familiarity with sales tax or compliance products.
HubSpot, DevRev, Salesforce, Zendesk, Pylon, Churnzero