9 customer success manager jobs at 8 companies in Clanton, AL
1w
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Customer Success Manager
Birmingham, Alabama, United States
OnsiteFull Time
3+ YOERequires 3+ years in customer success or account management, 2+ years in IT services, strong IT solutions knowledge, communication, presentation, relationship management, and project management skills.
IT service management, cloud technologies, security solutions, infrastructure management, business applications, service delivery frameworks
1mo
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Customer Success Manager - Remote
Birmingham, Alabama, United States
$70k-$90k/yr RemoteFull Time
2+ YOE2+ years customer-facing SaaS/HCM experience, Bachelor’s degree or equivalent, strong communication, ability to drive adoption, manage renewals, identify churn risk, and collaborate cross-functionally.
3w
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Provider Success Manager - Montgomery, Alabama
Montgomery, Alabama, United States
$108k-$140k/yr FieldFull Time
5+ YOE5+ years provider engagement or value-based care experience; knowledge of primary care workflows, EHRs, Medicare/MA reimbursement, strong relationship management, project management, and data analysis skills.
Counterpart Assistant, EHR
4d
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Account Manager- Client Success
Birmingham, Alabama, United States
OnsiteFull Time
2+ YOEAssociate's or bachelor's degree in a related field or equivalent experience; 2+ years in account management, customer success, client services, healthcare, insurance, benefits, or related client-facing work.
Salesforce, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
2mo
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Director of Client Success
Birmingham, Alabama, United States
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer success/account management with 3+ years leading teams; proven CS process building, retention results (NRR), data-driven (adoption, time-to-value), hiring and coaching experience; healthcare tech experience preferred.
EHR
1mo
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Client Success Coordinator
Birmingham, Alabama, United States
OnsiteFull Time
Bachelor's degree required; manage client relationships, troubleshoot API integrations, coordinate projects, use Jira and Microsoft Office, strong communication, organization, and problem-solving skills.
CSA, SFTP, Jira, API, Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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Customer Success Workforce Management Specialist
Birmingham, Alabama, United States
RemoteFull Time
3+ YOE3+ years WFM experience in contact centers with ownership of forecasting, scheduling, intraday management; experience with Verint/NICE IEX/Calabrio; advanced Excel/Google Sheets; SQL a plus; strong communication and data analysis skills.
Verint, NICE IEX, Calabrio, Microsoft Excel, Google Sheets, SQL, Erlang C
1mo
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Customer Success Workforce Management Specialist
Birmingham, Alabama, United States
RemoteFull Time
3+ YOERequires 3+ years of contact-center workforce management experience, multi-channel forecasting, scheduling, intraday management, enterprise WFM platforms, advanced Excel or Google Sheets, and strong analytical communication skills.
Verint, NICE IEX, Calabrio, Microsoft Excel, Google Sheets, SQL, Erlang C
2mo
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Assistant Center Manager - Montgomery, AL
Prattville, Alabama, United States
OnsiteFull Time
Proven sales and customer service success, strong communication and coaching skills, outgoing and detail-oriented, ability to evaluate/prioritize issues, and work a flexible schedule including days, evenings, and weekends.