19 customer success manager jobs at 11 companies in Jackson, MI
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yrHybridFull Time
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
Up to 5 years customer-facing experience (Customer Success, Account Management, Sales, Renewals); ability to build success plans and business cases; strong executive communication; customer-first mindset; ability to manage multiple complex accounts.
Campfire Interactive: Software for automotive suppliers to manage pricing and forecasting.
4+ YOE4+ years customer-facing experience; BA/BS in finance, business, engineering or related; proficiency with Microsoft Excel and CRM; strong communication, problem-solving, and account management skills; SaaS or automotive experience preferred.
Wauseon Machine: Provider of robotic automation, precision machining, and fabrication solutions.
2+ YOECoordinate customer communications, manage service requests,warranty and spare parts processes; proficiency with CRM/ERP and Microsoft Office; 2+ years customer service or related experience preferred.
HubSpot, JobBOSS, UKG, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
America's Preferred Home Warranty: Provides home warranty plans for residential systems and appliances.
High school diploma or equivalent, strong communication and relationship-building skills, organization, goal orientation, and Microsoft Windows experience. Customer service experience preferred; sales or account management experience is a plus.
Inteplast Group: Manufactures diverse integrated plastic films, bags, and building materials.
Provide administrative sales support, customer communication, CRM and data management; strong written/verbal communication, Excel and Outlook skills, HubSpot/CRM experience, attention to detail.
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
Michigan Supreme Court: Administers the judicial system and court operations in Michigan.
3+ YOERequires a bachelor's degree plus 3 years or master's degree plus 5 years of relevant experience, including business analysis, application testing, implementations, training, project coordination, or change management.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Cherwell, Zendesk, ServiceNow, ERP, CRM, HRIS, SCM
Redwood Communities: Manages and operates affordable multifamily and senior housing communities.
Experience in multifamily or HUD property management preferred; knowledge of HUD/LIHTC/Section 8/EIV, strong communication and customer service, proficiency with property management software and Microsoft Office, valid driver’s license, successful background check.
Pilot Company: Operates a network of travel centers and fuel stations
Previous retail operations experience or working knowledge, strong customer service skills, computer and calculator proficiency, teamwork, flexible availability, and successful background check.
Pilot Company: Operates travel centers and truck stops across North America.
Previous retail operations experience or working knowledge, strong customer service skills, computer and calculator proficiency, teamwork, flexible schedule availability, and successful background check.
Pilot Company: Operates travel centers and truck stops across North America.
Retail operations experience or knowledge, strong customer service skills, computer and calculator proficiency, teamwork, flexible availability for nights, days, weekends, and holidays, and successful background check.
Pilot Company: Operates a network of travel centers and fuel stations
Retail operations experience or working knowledge, strong customer service skills, computer and equipment proficiency, teamwork, flexible availability for nights, days, weekends, and holidays, and successful background check.
Pilot Company: Operates a network of travel centers and fuel stations
Restaurant operations experience or working knowledge, strong customer service skills, calculator and computer proficiency, teamwork, flexible availability, and successful background check.
Pilot Company: Operates travel centers and truck stops across North America.
Restaurant operations experience or working knowledge, customer service skills, computer and calculator proficiency, teamwork, flexible availability for nights, days, weekends, and holidays, and successful background check.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma or equivalent, 1+ years retail/customer-facing experience, people leadership preferred, ability to hire/train/coach teammates, and successful background check required.