22 customer success manager jobs at 18 companies in Ledyard, CT
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
RalliantNew York Stock Exchange: RAL: Sells precision instruments and sensors for diverse industrial sectors.
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
MSC Industrial Supply Co.NYSE: MSM: Distributor of metalworking and industrial maintenance products.
3+ YOEBachelor's degree or 8 years equivalent; 3+ years account management/customer success; 2+ years progressive responsibility; strong communication, analytical, and stakeholder management; ability to travel up to 50%, lift 50 lbs; valid driver's license may be required.
Salesforce, Microsoft Excel, Tableau, Microsoft Office
Momentive Software: Cloud software for nonprofits and association management.
2+ YOERequires 2–4 years of related experience, a bachelor's degree, strong analytical, problem-solving, communication, organization, relationship-building, and multitasking skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
White River Junction or Woburn or South Windsor or Warwick or Norwood or South Portland
$30/hrHybridFull Time
Reliable Respiratory: Provides home respiratory and specialty medical equipment and services.
1+ YOEBachelor's degree, 1+ year customer service experience, strong communication, Microsoft Office proficiency, ability to verify insurance and manage accounts, English fluency; Spanish preferred.
Dockwa: SaaS platform for marina management and boater reservations.
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
University of Connecticut: Connecticut's flagship public research university providing higher education.
2+ YOEBachelor's degree and two years of related full-time experience, or equivalent combination. Requires high-volume customer service, detail orientation, independent judgment, communication, organization, problem-solving, and data system experience.
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
RxVantage: Software platform connecting healthcare providers with life science resources.
3+ YOE3+ years client services/consulting/customer success in life sciences, experience with pharma clients, strong communication, data analysis, and organizational skills; BS/BA required.
BankNewport: Community-focused banking and financial services for individuals and businesses.
3+ YOE3+ years customer service or sales experience; supervisory experience preferred; BA/BS preferred; proficiency with Microsoft Word and Excel; ability to coach staff and manage branch operations; successful SAFE Act background and NMLS identifier if selected.
ResideoNYSE: REZI: Manufacturing and distributing home comfort and security solutions.
3+ YOERequires 3–5+ years of datacom networking cabling experience, a valid driver's license and satisfactory record, sales success, customer relationship skills, presentations, MS Office proficiency, and ability to negotiate with enterprise stakeholders.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Yale University: Provides higher education and conducts global academic research.
Specific duties and qualifications are assigned by the hiring department; successful candidates must complete any applicable pre-employment background screening.
Holistic Industries: Cultivates, processes, and retails medical and recreational cannabis products.
Detail-oriented, organized, efficient, adaptable, and committed to customer satisfaction and team success; able to manage multiple tasks and communicate cross-functionally.
Albany Valve & Fitting: A locally owned sales and service center for fluid system products, affiliated with a global organization.
Bachelor's degree in engineering required, with success in business, sales, or application engineering, strong project management, problem-solving, communication, and customer relationship skills.
AVI Foodsystems: Provides food service, vending, and hospitality solutions to organizations.
Previous culinary or foodservice experience, successful team leadership experience, strong customer service and communication skills, Microsoft Office Suite experience, and ability to lift up to 30 pounds.