10 customer success manager jobs at 10 companies in Lyons, NY
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Customer Success Manager
Rochester, New York, United States
OnsiteFull Time
AmbrellNYSE American: INTT: Manufacturer of precision induction heating systems for industrial applications.
5+ YOE3+ MgmtRequires 5+ years in customer service, customer success, sales support, order management, or field service, including 3+ years leading teams. Strong communication, prioritization, and decision-making skills required.
Microsoft Suite, ERP systems, service management tools
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
CallTower: Provides cloud-based unified communications and contact center solutions.
5+ YOEBachelor's degree or 6+ years related experience; 5+ years related experience including 3+ years managing high-revenue accounts, strong customer service, communication, presentation, reporting, and data analysis skills.
Customer Success Engineer – Analytics as a Service
Fairport, New York, United States
$115k-$213k/yrOnsiteFull Time
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
8+ YOE8+ years deploying industrial software and SaaS; experience with cloud platforms, networking/cybersecurity issues, enterprise customer management, project leadership, strong communication and technical collaboration skills.
Calero: Provides technology expense management software for complex enterprises.
3+ YOEReside in the U.S. Northeast. 3+ years in Customer Success/Account Management in B2B SaaS or IT; Bachelor’s preferred. Drive renewals, expansion, and NRR; strong executive presence, analytical mindset, and CRM (Salesforce) proficiency.
AeroSafe Global: Provides temperature-controlled logistics and reusable packaging for biopharmaceuticals.
Customer service/inside sales and supervisor experience; outbound calling, CRM and data analytics experience; strong communication, problem-solving, and Excel skills; associate degree or equivalent experience.
CRM, Microsoft Excel, PC, printer, telephone, fax machine, copier
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
6+ YOEBachelor’s degree or equivalent; 6+ years of medical device sales experience; territory growth and customer relationship success required. Clinical, electrophysiology, and implantation experience preferred.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Professional commercial sales role requiring automotive systems and parts knowledge, customer relationship management, supervisory support skills, ability to lift up to 100 lbs, Microsoft Word/Excel proficiency, and successful completion of parts knowledge assessment.
Apricus QSR: Operates a multi-unit network of Little Caesars pizza restaurants.
Restaurant or customer-contact experience preferred; high school diploma or equivalent, valid driver's license, reliable vehicle, auto insurance, basic math, leadership ability, and successful completion of shift leader training required.