25 customer success manager jobs at 16 companies in Roscoe, IL
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Manager, Customer Success
Austin or Madison
OnsiteFull Time
Findhelp: Private public-benefit social care technology platform helping health systems, governments, payers, and people connect to community services.
7+ YOEBS/BA or equivalent,7+ years in advanced customer success,people management and hiring experience,excellent communication,ability to engage customer executives; SaaS and healthcare-related experience desired.
ECP (Extended Care Professional): SaaS provider of eMAR, EHR, CRM, move-in, billing, and business-intelligence software for assisted-living communities.
2+ YOERequires 2–5 years in SaaS success, inside sales, retention, or customer growth; bachelor's degree; cold outreach, CRM/reporting, analytical, communication, problem-solving, and process-building skills.
Chicago or Naperville or Bristol or Minneapolis or Atlanta or Wisconsin
$114k-$148k/yrRemoteFull Time
OneStream Software: Private finance software serving CFO offices with unified planning, close, reporting, and AI.
8+ YOE8+ years professional experience, 5+ years as a Customer Success Manager in SaaS, proven customer advocacy and portfolio management, CPM/finance process knowledge, and willingness to travel up to 50%.
OneStream, Oracle EPM (HFM), Oracle EPM (FCCS), Oracle EPM (PBCS), Oracle EPM (Planning), Essbase, FDM, SAP BPC (Outlooksoft), SAP BOFC (Cartesis), IBM Cognos, Anaplan
Extreme Engineering Solutions: Employee-owned U.S. manufacturer of rugged embedded computing boards and systems for military and commercial customers.
2+ YOEBachelor's degree in Business or related field, or Associate's degree plus 2 years' relevant office experience. Requires critical thinking, organization, communication, Microsoft Office skills, and client-facing experience preferred.
Sprocket Security: Private cybersecurity providing continuous penetration testing and attack-surface management for businesses.
2+ YOE2+ years post-sale experience in cybersecurity, managing 50+ accounts, owning renewals and expansion, knowledge of core cybersecurity concepts and basic networking, CRM and tooling fluency.
RevSpring: Healthcare engagement and payments technology helping hospitals, health systems, and payers guide patients through care.
5+ YOEBachelor's degree and 5+ years in customer success/account management or consultative roles; SaaS or healthcare IT experience preferred; strong communication, analytics, executive engagement, and cross-functional orchestration skills.
CT Corporation: Registered-agent and corporate-compliance provider serving businesses and law firms.
2+ YOEBachelor's degree or equivalent B2B client service experience; strongly preferred 2 years B2B experience; consultative customer service, order lifecycle management, cross-selling, Salesforce and Microsoft Office proficiency, strong communication and problem-solving skills.
SalesForce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
EnsoData: Private U.S. medical-technology providing FDA-cleared AI software for sleep diagnosis and patient care.
2+ YOEHigh school diploma/GED,2+ years customer service or support experience,exceptional written/verbal communication,experience with healthcare professionals preferred,ability to learn software tools and manage priorities.
Recovery.com: For-profit online marketplace helping people compare and connect with addiction and mental health treatment providers.
7+ YOE7+ years in customer-facing leadership (customer success/account management), 5+ years in digital advertising/ad-tech, strong operational leadership, advanced data/Excel or BI skills, and high EQ.
EmployBridge: Supply chain and light industrial staffing
Requires customer service experience with client communication, HR and data management experience, team or process management success, critical thinking, problem-solving, operational software and Microsoft Office proficiency.
Foresight Bank: N Illinois community bank providing personal and business banking services across northern Illinois.
1+ YOEHigh school diploma or equivalent, teller experience, leadership experience, profitability success, team leadership, customer service, banking compliance, and knowledge of branch processing and deposit platforms.
Jack Henry CIF 20/20, LaserPro, OnBoard Deposits, Microsoft 365
West Bend Insurance Company: The worst brings out our best.
Several years of workers' compensation claims experience and proven leadership success required. Strong communication, judgment, collaboration, and customer service skills; related bachelor's degree and claims licensing valued.
Grease Monkey: Franchisor of automotive maintenance and repair service centers.
Prior service or retail experience, basic mechanical aptitude or willingness to learn, customer service skills, weekend availability, valid driver's license, age 18+, and successful background check.
Daiso: Japanese value retailer offering unique and affordable household goods.
High school diploma or equivalent, retail sales experience with sales-target success, leadership and communication skills, customer focus, multitasking ability, and basic computer and point-of-sale system familiarity.