12 customer success manager jobs at 9 companies in White Cloud, MI
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Customer Success Manager
San Antonio or Grand Rapids or United States
$89k-$134k/yrHybridFull Time
SWBC: Diversified financial services providing insurance, mortgage, and investment solutions.
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years in customer success/account management,proficient with SaaS and CRM,advanced data analysis and negotiation,35 WPM,able to lift 20 lbs.
Salesforce, Omni Analytics, CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yrHybridFull Time
SWBC: Provides insurance, mortgage, and investment services to institutions and individuals.
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
SWBC: Provides insurance, mortgage, and investment services for financial institutions.
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
MSC Industrial Supply Co.NYSE: MSM: Distributor of metalworking and industrial maintenance products.
3+ YOEBachelor's degree or 8 years equivalent experience, 3–4 years in account management, customer success, or sales, CRM and data analysis proficiency, strong communication, analytical, relationship-building, and stakeholder management skills.
Salesforce, Excel, Tableau, Microsoft Office Suite, CRM
Cavallo: Profit maximization software for the wholesale distribution industry.
7+ YOE7+ years in customer success or related leadership roles; experience with recurring revenue portfolios, retention and NRR improvement, building teams and scalable processes; highly analytical and data-driven.
Campspot: Software for booking and managing campgrounds and RV parks.
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
CertifID: Software platform protecting real estate transactions from wire fraud.
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
Depatie Fluid Power: Distributes fluid power parts and designs custom automation systems.
Proven B2B technical sales success with territory growth, strong leadership, budget and margin awareness, customer-focused, excellent communication, ability to work independently, and a high school diploma.
Spartan Graphics: Provides commercial offset and digital printing and fulfillment services.
3+ YOERequires 3+ years in account management, account executive, customer success, sales, or a related customer-facing role, plus strong communication, organization, problem-solving, collaboration, and Microsoft Office and CRM proficiency.
Morrison Industrial Equipment: Distributes and services material handling and industrial cleaning equipment.
Requires a valid driver's license, organizational and problem-solving skills, customer service ability, basic mechanical knowledge, intermediate computer skills, and successful drug, background, and physical screening.
Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel