24 customer success operations manager jobs at 17 companies in Bountiful, UT
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Sr Manager, Customer Success
Lehi, Utah, United States
$150k-$160k/yrHybridFull Time
NetDocuments: Cloud-based document management platform for legal professionals.
7+ YOERequires 7+ years in Customer Success Operations, Revenue Operations, Business Operations, or related B2B SaaS analytics; Gainsight, Salesforce, Power BI, AI tools, executive communication, and commercial analytics experience; bachelor's degree or equivalent.
Gainsight, Salesforce, Power BI, Claude, ChatGPT, SQL
Coalition: Provides cyber insurance with proactive digital risk management tools
3+ YOERequires 3+ years in customer-facing support, service, operations, or customer success; peer coaching experience; complex issue resolution; excellent communication; organization; and attention to detail.
Human Interest: Provide automated retirement savings plans for small and mid-sized businesses.
5+ YOE5+ Mgmt5+ years leading people leaders in large-scale support organizations, expert escalation management, operational excellence, data-driven decision making, stakeholder communication, and building specialized support workflows.
Carv: AI-powered wearable motion sensors for personalized ski coaching.
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
Bank of Utah: Community bank providing personal, business, and mortgage banking services.
2+ YOEBachelor's preferred, 2+ years banking or card/product experience preferred; strong analytical, communication, problem-solving, and relationship management skills; experience with Microsoft Office, Microsoft Excel, CRM and banking/payment platforms.
Microsoft Office, Microsoft Excel, CRM systems, core banking systems, card processing platforms, reporting tools
EnviroTech Molded Products: A manufacturer of molded products serving customers through coordinated production and delivery.
Requires customer service, sales, or project management experience; strong communication; multitasking; ERP and CRM proficiency; manufacturing experience; and willingness to travel one week per quarter.
Calyx Containers: Manufactures child-resistant and sustainable cannabis packaging solutions.
2+ YOE2+ years in customer success, account management, sales operations, or customer project management; detail-oriented, ownership mindset, comfortable with AI/tools and ambiguity, strong written and verbal communication.
Workstream: HR and payroll platform for managing the hourly workforce.
5+ YOERequires 5+ years in revenue, sales, or customer success operations; CRM experience with Salesforce or HubSpot; SQL or Python coding; and hands-on experience in at least two revenue operations areas.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
NEOGOV: SaaS human resources solutions for public sector workforce management
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Let's Play Sports: Operates indoor soccer facilities and organizes recreational sports leagues.
Proven sales success and lead or supervisory experience required. Requires a bachelor's degree or equivalent experience; must be 18+ and able to manage customer service, sales, and operations.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
FullSpeed Automotive: Operator of automotive maintenance and quick lube service centers.
3+ MgmtHigh school diploma or equivalent, 3+ years of people leadership, P&L and cost-control expertise, sales and operational KPI success, customer-facing experience, and proficiency with POS and scheduling systems.
SwimKids Utah: Provider of private and group children's swim lessons.
2+ YOE2–5 years experience in sales, customer success, or operations; strong communication, analytical skills, tech-savvy; CRM/scheduling/WordPress experience a plus.
Pilot Company: Operates a network of travel centers and fuel stations
Restaurant operations experience or knowledge, customer service skills, calculator and computer proficiency, teamwork, flexible availability for nights, days, weekends, and holidays, and successful background check.