870 customer success operations manager jobs at 563 companies in United States
1w
Save
Mark Applied
Hide
Customer Success Operations Manager
United States
OnsiteFull Time
Bachelor’s or Master’s degree in business, marketing, management, or a related field; extensive customer success operations or leadership experience; analytical, technical, communication, leadership, and project management skills.
3w
Save
Mark Applied
Hide
Manager, Customer Success Operations
United States
$140k-$154k/yr RemoteFull Time
5+ YOE5–8 years in revenue operations, prior people management, Customer Success metrics ownership, SaaS workflow optimization, project management, reporting, and cross-functional stakeholder collaboration.
Salesforce, Gainsight, Clari, Gong, Tableau, SQL, Snowflake, BigQuery
3w
Save
Mark Applied
Hide
Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
Denver, Colorado, United States
$100k-$110k/yr OnsiteFull Time
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
1w
Save
Mark Applied
Hide
Customer Success Operations Manager
Miami, Florida, United States
HybridFull Time
4+ YOERequires 4+ years in Customer Success, Revenue, GTM, or Sales Operations at a B2B SaaS company; CRM operations, recurring-revenue mechanics, analytics, automation, and CSM or renewals team experience.
HubSpot, Stripe, Hex, Notion, DealHub, Gong, Orum, Apollo, Gainsight, Catalyst, Totango, Looker, Mode, SQL
3d
Save
Mark Applied
Hide
Customer Success Business Operations Manager
Spring or Bucharest or Winnersh or Tlaquepaque
$93k-$214k/yr HybridFull Time
6+ YOEBachelor's or master's degree in business, customer success, operations, or related field; 6+ years in customer success, business operations, analytics, or related work; advanced analysis and KPI reporting skills.
Microsoft Power BI, Salesforce, Certinia
1w
Save
Mark Applied
Hide
Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
6d
Save
Mark Applied
Hide
Director, Customer Success Operations
United States
$170k-$200k/yr RemoteFull Time
5+ YOE5–7 years in Customer Success Operations, Revenue Operations, or Customer Success leadership within B2B SaaS; Salesforce data-model fluency, analytical and program management skills, AI/LLM tooling experience, and a bachelor's degree or equivalent.
Enterprise Resource Planning (ERP), Salesforce, AI, LLM, NPS, CSAT, BI
3d
Save
Mark Applied
Hide
Customer Success Business Operations Manager
Spring or Bucharest or Winnersh or Tlaquepaque
$93k-$214k/yr HybridFull Time
6+ YOEBachelor's or master's degree and typically 6+ years in customer success, business operations, analytics, or a related area; advanced analytics, KPI reporting, project management, and cross-functional leadership skills required.
Power BI, Salesforce, Certinia
2mo
Save
Mark Applied
Hide
Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
1w
Save
Mark Applied
Hide
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years in B2B customer success, sales, product or business management, strategic planning, or commercial execution in a digital environment.
CRM, SFDC
1mo
Save
Mark Applied
Hide
VP of Operations & Customer Success
United States
$2k-$2k/wk OnsiteFull Time
10+ YOE10+ Mgmt10+ years operations leadership with multi-layer teams, strong customer retention and churn management skills, experience leading customer success functions, excellent leadership and communication.
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
1w
Save
Mark Applied
Hide
Customer Success Operations Manager
United States
RemoteFull Time
5+ YOERequires 5+ years in CS Operations, RevOps, or similar post-sales role; dashboard, reporting, playbook, renewal, process automation, and autonomous operations experience. Cybersecurity or enterprise SaaS is preferred.
2mo
Save
Mark Applied
Hide
Customer Success Operations Lead
United States
$90k-$110k/yr RemoteFull Time
3+ YOE3+ years in customer success or revenue operations; deep Gainsight and Staircase AI administration; experience building lifecycle programs, dashboards, analytics, and automation; strong communication and problem-solving skills.
Gainsight, Gainsight Journey Orchestrator, Gainsight PX, Staircase AI, Claude, Claude Code, ChatGPT, Salesforce
4d
Save
Mark Applied
Hide
Customer Success Manager
Denver, Colorado, United States
$110k-$125k/yr HybridFull Time
3+ YOERequires 3–5 years managing B2B SaaS portfolios as a Customer Success or Account Manager, with consultative communication, agency operations knowledge, and experience using CRM and customer success platforms.
HubSpot, Salesforce
2mo
Save
Mark Applied
Hide
Manager, Customer Success Operations
United States
$115k-$194k/yr RemoteFull Time
4+ YOE4+ years in sales/revenue operations, consulting, or analytical roles; strong problem solving, execution bias, systems thinking, and cross-functional collaboration; ability to translate ambiguous questions into measurable processes and reporting.
1w
Save
Mark Applied
Hide
Director, Customer Success Operations
Dallas, Texas, United States
$56k-$172k/yr RemoteFull Time
8+ YOE3+ MgmtRequires 8+ years in Customer Success, Operations, Revenue Operations, or related functions; 3+ years of people leadership; SaaS or technology-enabled operations scaling; analytical, cross-functional, and change management expertise.
Salesforce, Gainsight, AI
1w
Save
Mark Applied
Hide
Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
CRM, Salesforce
5d
Save
Mark Applied
Hide
Director, Customer Success Operations
New York City, New York, United States
$180k-$220k/yr HybridFull Time
5+ YOERequires 5+ years in management consulting or Customer Success/Professional Services Operations leadership, with experience in complex software implementations, digital transformation, PMO strategy, governance, risk mitigation, and reporting tools.
Fibery, Jira, Asana
Explore Jobs