22 customer success operations manager jobs at 20 companies in Chamblee, GA
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Manager, Enablement & Operations Customer Success, Services NAM
O'Fallon or Atlanta
$118k-$171k/yrOnsiteFull Time
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Customer success/enablement experience with payments or cybersecurity preferred; strong data analytics and BI skills; ability to develop training, scale playbooks, translate technical capabilities, and collaborate cross-functionally.
Stripe: Provides online payment processing and financial infrastructure for businesses.
5+ YOE5+ years enterprise relationship management with 2+ years in payments fraud/risk or disputes; domain expertise in fraud prevention and chargeback management; product fluency with fraud tools; strong communication and operational rigor.
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Cato Networks: Cloud-native platform converging enterprise networking and security services.
7+ YOE3+ Mgmt7+ years in customer-facing technical SaaS roles, 3+ years leading technical teams, experience with enterprise/Fortune 500 customers, strong cybersecurity/cloud/SASE/AI Security background, executive engagement and operational leadership skills.
StubHubNYSE: STUB: Online marketplace for buying and selling live event tickets.
10+ YOEProven global operations leadership (preferably 10+ years), strong strategic thinking, analytics, change management, performance management, and excellent communication to lead large customer service organizations.
Internet applications, office applications, internal tools
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
4+ YOEBachelor’s degree or equivalent education and 4+ years in account operations, account management, customer success, sales, or related client-facing work. Requires communication, organization, data analysis, and escalation management skills.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint, NCPDP
Mechanicsville or Atlanta or Tallahassee or Springfield
$120k-$130k/yrOnsiteFull Time
Owens & Minor: Distributes medical supplies and provides logistics services to healthcare providers.
5+ YOE5+ MgmtBachelor's degree and 5+ years management experience in strategic sales or customer success; strong financial and analytical skills; proficiency with Microsoft Excel, PowerPoint, Word and PowerBI; ability to travel up to 20%.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PowerBI
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
8+ YOEBilingual English and Cantonese required; 8+ years in customer care, customer success, account management, or operations; Bachelor’s degree preferred; experience with CRM, Microsoft Office, and stakeholder engagement.
KUKA: Provides industrial robots and automated logistics and production systems.
2+ YOEBachelor's degree or equivalent experience; 2+ years leading projects or customer-facing operations and 2+ years in service, customer success, or service product sales. Requires Microsoft Office Suite, SAP, logistics knowledge, and strong analytical and communication skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years in business or customer success operations; proven experience executing large-scale assessment/data collection cycles; hands-on Salesforce/CRM Analytics/Tableau CRM proficiency; strong stakeholder engagement and program coordination skills.
CRM Analytics, Tableau CRM, Salesforce Reports & Dashboards, Salesforce, Agentforce, Slack AI, Einstein Copilot, Gemini, JIRA, Smartsheet, Asana, Google Slides, Google Docs, Quip, Microsoft PowerPoint
CMSPI: Optimizes payment supply chain performance for global merchant retailers.
5+ YOEBachelor's degree in a relevant field and 5+ years in consulting, customer success, or enterprise account management. Requires client leadership, negotiation, stakeholder management, forecasting, and problem-solving skills.
PadSplit: Operates a marketplace for affordable-living and room rentals.
5+ YOE2+ Mgmt5+ years in customer success/account management with 2+ years managing people, coaching ability, data fluency, operational mindset, strong communication, marketplace or property management experience preferred.
Sr Change Management Consultant - Workday Success Plans
Chicago or Utah or Atlanta or Arizona or Oregon or Washington or Colorado
$123k-$184k/yrHybridFull Time
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
7+ YOE7+ years professional experience leading change management for Workday deployments, customer-facing consulting experience, strong communication, Workday HCM certification preferred, travel up to 10%.
Studs: Provides professional ear piercing services and retail fashion jewelry.
2+ YOE2+ MgmtRequires 2+ years of customer-facing management experience, success leading 7+ employees, operational and financial acumen, open availability, and ability to stand 8+ hours and lift 20 lbs.
FullSpeed Automotive: Operator of automotive maintenance and quick lube service centers.
3+ MgmtHigh school diploma or equivalent, 3+ years of people leadership experience, P&L and cost-control knowledge, sales and operational KPI success, customer-facing experience, and POS and scheduling system proficiency.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.