14 customer success operations manager jobs at 13 companies in Everett, WA

1mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
Digital Control
Digital Control: Develops and manufactures underground locating systems for horizontal drilling.
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
Read AI
Read AI: AI productivity platform for meeting summaries and workplace insights.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
2w
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
Outreach
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
3mo
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Senior Customer Success Manager - Mandarin Speaking Required, Consumables - Baby
Seattle, Washington, United States
$83k-$140k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEMandarin-speaking senior customer success manager with 4+ years of vendor/client-facing experience, data analysis, advanced Excel skills, and strong project management.
Excel, BI Tools, Tableau
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
4d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
Milliman
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
3mo
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Technical Operations Engineer, Customer Success (Starlink)
Redmond or Bastrop
$100k-$135k/yr OnsiteFull Time
SpaceX
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
2+ YOEBachelor’s in engineering; 2+ years in venture capital, management consulting, or operations/product management at a tech company.
Python, SQL, R
3mo
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Technical Operations Engineer, Customer Success (Starlink)
Bastrop or Redmond
OnsiteFull Time
SpaceX
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
2+ YOEBachelor’s degree in engineering; 2+ years in venture capital, management consulting, or tech operations/product management.
Python, SQL, R
5d
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
Rowan Digital Infrastructure
Rowan Digital Infrastructure: Develops and operates sustainable hyperscale data center campuses.
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
4d
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Director, Customer Solutions & Growth
Poulsbo, Washington, United States
$90k-$125k/yr OnsiteFull Time
Masterworks
MasterworksNASDAQ: GLOO: Marketing and fundraising agency serving Christian nonprofit organizations.
Leads customer success, media, and creative teams; builds client relationships, integrates service delivery, drives revenue growth, manages teams, and develops operational processes.
2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
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Assistant Manager
Renton, Washington, United States
$26k-$28k/yr OnsiteFull Time
Horizon Realty Advisors
Horizon Realty Advisors: Owns and manages multifamily and student housing apartment communities.
2+ YOE2-3 years accounting or property management; high school diploma; sales/customer service/leasing success; accounts payable/receivable and financial reporting preferred
1w
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Onboarding Account Manager
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yr HybridFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
NetSuite, Sage Intacct, Xero, QuickBooks
2mo
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Technical Partner Onboarding Specialist, OlmoEarth
Seattle, Washington, United States
$90k-$134k/yr OnsiteFull Time, Temporary
Allen Institute for Artificial Intelligence
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
OlmoEarth, Google Earth Engine, QGIS, ArcGIS